Hotel La Quinta Inn & Suites di Upstate New York

"Smooth check in and check out"

"They are a pet friendly hotel, which is fine… But we had two yappy dogs…. One in the room across the hall and one of the room next to us. Anytime either would start barking they would both start barking. Additionally, there is no trash pick up in our room for two days. Finally the breakfast was very crowded, both days only one person working there. They were overwhelmed. The trash barrels were over full, and the food was not restocked. Not the fault of the person working, just the fact that they...

"Amazing"

"We have stayed here many times since this hotel opened. Price and newness /cleanliness are big factors. The hotel is kept clean but starting to show some wear. Noticed 2 drywall repairs in our room. Mentioned it at checkout but staff didn’t appear interested in doing anything about it.All doors need paint touch ups. Breakfast is okay but same old same old every time."

"Gym equipment was weak."

"I wrote a review yesterday about my check in with staff leaving other guests drivers licenses in the desk. The elevators made terrible noises when in motion. My room has stains on the bedding. The door dead bolts were broken. the chairs looked like they were covered in mechanics grease. I figured I was supposed to have a coffee pot since there were coffee singles, but was no where to be found. The shower had previous guests hair on the wall, there wasn't a full toilet paper holder and I didnt...

"Room decor was cold and dark. The carpeting was badly stained in a few areas. There was only 1 elevator, which was slow. The breakfast selections were plenty and not bad."