Hotel Menerima Tamu LGBT di Utica

"The room had good space and was clean and staff were friendly. We were there for four days and housekeeping never came in. Online it says they will come every other day but it turns out you have to request it. It would get a better grade if they at least checked the trash and towels. We did enjoy our stay."

"Nice staff and newly renovated rooms. The rooms are generally clean but some corners in the room are not vacuumed properly and the shower glass door had few streaks on it."

"You get what you pay for. This hotel had a sale for a reason. Located between two dispensaries, the hotel reeked of weed (at least the second floor). Hallways not vacuumed or clean. Room, shower, bathroom and one pillow full of black curly hairs. Pretty gross, if we didnt arrive so late would have refused room and gone elsewhere. Will never stay at this chain of hotel again."

"We stayed 5 nights and asked multiple times to get our room cleaned, which it never did. The front desk was happy to give more towels, pillows and blankets. The tv went in and out as it pleased and the tub/shower barely drained. Our concerns continued to go unaddressed."

"Breakfast was fresh with variety of choices. The staff was friendly. The room was clean. No loud noises or distractions everyone respectable of sleep hours. The overall property is surrounded by different amenities, restaurants and stores. Hotel is in a very great location."

"We were not able to get 2 rooms on the same floor and had to wait a half hour for our rooms even though we checked in shortly after 3pm. Rooms were okay and pretty clean. The common areas were awful. Stacks of boxes blocking the hallways, bags of trash left in the hallways. Tables not wiped off in the breakfast area. Staff were polite but definitely had their dirt blinders on."

"Nice experience 10/10"

"Love that this place is pet friendly and fosters kittens. Thank you Laura for the hospitality and the kitten cuddles from mom and I."