Aparthotels in Valle del Cauca

"Our experience was less than satisfactory. Room Preparedness: Upon arrival, the staff seemed unprepared for our check-in, despite our reservation. The room lacked basic amenities such as towels, shampoo, and soap, which we had to request separately. Facilities: The air conditioner functioned well, providing relief from the heat. The room was adequately sized for the price point, however you could hear everything from the room below, leaving no privacy. THERE WAS NO HOT WATER throughout our...

"The Manager and staff have excellent attention. "

"No nos recibieron a pesar de presentar la reservacion confirmada "

"There was a good deal of initial confusion. First off, the hotel's name is Hotel Suites House, not Apartamentos Juanambu, so I was afraid I was in the wrong place, except the address and phone number were correct. It would be much less confusing if the correct name was listed on hotels.com. Secondly, they never recorded my reservation--they were not expecting me. Initially, they said they didn't have a room for me. (Great, I thought. I'm in a foreign country where I speak the language poorly...