6/10 Cukup Baik
George
Bepergian bersama teman, Bepergian dalam rombongan
26 Jul 2025
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
As we arrived and approached the front desk, hotel personnel read us hotel rules in a very militaristic manner: no food, no drinks, 30-minutes of pool time per day, and only if reserved, never keep your keys with you, leave them at the desk, etc, etc. They also try setting you up with their travel agent to explore Venice and surroundings. Even that came with various restrictions. So, my first impression of what looked like beautiful hotel, was of military camp. Continue with few more negative points. The walls between rooms are a joke. I could hear my neighbors talking on the phone till 2 am. I knew all their itinerary: what they have done and will do next day. I felt like they were in my room. We also could hear them going to bathroom. One had weak urine flow. When addressed issue with hotel, they told me that they are leaving and we will sleep better that night. If you are internet user, do not count on steady internet. Many times it didn’t work. When we were leaving to the airport, we got a pizza to go and brought the box back to hotel to collect our stored luggage. Hotel representative seeing us carrying pizza box did not want to let me into the hotel to get my luggage. Also, I witnessed how they ask people to leave the pool immediately after 30 minutes expire, even though there were almost nobody using the pool.
On a positive side, we liked hotel’s location, ambiance and its cleanliness. They offer good breakfast too!
Overall, I would give this hotel 3 stars, not 4.
George
Menginap 4 malam pada bulan Juli 2025