Find hotels in Vernouillet from Rp1.262.019

"I recently stayed at an H4 Wyndham hotel and unfortunately had a very disappointing experience. While I understand that occasional issues can happen during any stay, what really matters is how the staff handles them—and here, the reception team failed completely. During my stay, I experienced problems like the AC being far too hot and even a temporary lack of water. These things, while inconvenient, could have been manageable if handled professionally. Instead, the reception service was the worst part of my stay. I lost a significant amount of time waiting in long queues at reception, only to receive little to no help once I got there. One of the reception staff members (no one wears name tags, which already says a lot about accountability) was particularly rude and unhelpful. The team repeatedly made promises—such as fixing issues or calling me back—but never followed through. There seems to be a serious lack of communication between departments and an overall lack of willingness to assist guests. Calls to reception often went unanswered and when I did manage to speak to someone, nothing was resolved. Overall, the experience felt disorganized, dismissive, and frustrating. I would not recommend this hotel based on the poor level of customer service alone."

"Lounge menu was not impressive "

"Love the place and location."

"It was a great location. The staff were friendly and helpful. The room was never cleaned and we finally asked to have the garbage emptied. We missed not having coffee in the room. There was a coffee maker in the kitchenette but no filters or coffee grounds. It would not have been worth it to buy either for the few days we were there. The beds were fine but not excellent. "

"Very clean hotel. The decor is slight dated but everything was very clean and comfortable. The breakfast was very fresh especially the crossoints which were the best I've tasted. So delicious. The best thing that made my stay excellent was the bathroom.The fittings, the cleanliness and the above all the spacious sink. I loved the bathroom. I would stay at the hotel again just for the bathroom!! A few things to improve- better lighting in the room and better pillows. Also the air conditioning wasn't working very well. We didn't complain because the weather wasn't very hot and we could open the windows to make the room cooler . The hotel location is perfect for public transport and for eateries of all taste. The staff is very courteous, helpful and welcoming. The size of the room wasn't very big but spacious enough for a couple. No cupboard /wardrobe but open hanging rails which were again enough for the short stay. We stayed in their comfort room. Will I stay at this hotel again? Yes!!"

"The room did not get cool, unfortunately, which I prefer for sleeping, but it was possible to open the window. Also, no attention was paid to the coffee machine, and as such, it needed to be emptied and therefore did not work. Unfortunately, I had to ask multiple daily for refresher of milk, coffee pods, and even coffee cups. Otherwise, the experience was excellent, as was the location."

"Beautiful room great location "

"Clean room and friendly staff "

"Clean hotel, friendly staff, perfect location. The room was ready when we arrived. There is so much to do around the area and the central location of the hotel made it a perfect choice. Thanks to Farouk for communicating with me before we arrived to make sure we would have everything we needed upon arrival. "