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Top Viola Hotel Reviews
Drakesbad Guest Ranch
8/10 Good
"Quaint and rustic retreat with wonderful people making the experience even better. Access to Mt Lassen Volcanic Park, trails and thermal pools. Close to Lake Almanor. Built in 1910, rooms in the lodge are small, only a bed & folding chair, but downstairs a large communal area offers multiple comfortable seating areas - big wingback leather chairs and a deep couch. Game rack in the corner, large wood stove in the middle. Some places show their age - the sagging deck- But care is taken. Bathrooms have a sink & toilet. Showers are available in a funky bathhouse down the path. If you don’t eat what’s on offer in the cafe, they’ll make you something else. Standard buffet breakfast - Belgian waffles, eggs, sausage, hash-browns, bagels, cereals. If the right people are working, you can get an espresso with nondairy milks, too. No outlets in the rooms - bring a battery for your CPAP or ask the staff for an attachment. Horses appeared well cared for."
Private Horse Stall: Unplug at Shingletown Home!
8/10 Good
"The house itself was wonderful, and we were very happy with the property. However, the check-in experience was absolutely unacceptable. On the morning of our arrival, I contacted Expedia because I couldn’t reach the host using the phone number provided. Expedia did not mention any cancellation. Instead, they sent me detailed check-in instructions. I contacted Expedia again around midday, and no one told me my reservation had been canceled. After spending the day in the forest with almost no cell service, we arrived after dark and tried to follow the instructions, but we couldn’t get inside. With the little signal we had, I finally contacted the property and was told our reservation had already been canceled. They said Expedia emailed me at 7:00 a.m., but we were in an area with no service and never received it. The most frustrating part is that Expedia knew about the cancellation but failed to tell me when I specifically contacted them for check-in help twice. This left my family stranded in the dark. We had to drive back to town just to get signal and find another place to stay. Everyone was exhausted and hungry. My 7-year-old fell in the dark, and my 1-year-old cried for over an hour. The property was great, but Expedia’s communication and management were completely unacceptable. Canceling a reservation is disappointing but sometimes unavoidable. Failing to tell a customer after they contact you twice is simply inexcusable."
More cheap stays in Viola
Paynes Creek Home w/ Hot Tub and Views!
34350 Canyon View Loop Paynes Creek CA
