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"We have never experienced hotel staff who were as helpful, friendly and caring as these folks! The front desk staff especially we're awesome; what a pleasure! We have booked to stay here again."

"House cleaning left dirty towels in the room for the entire stay we had to ask multiple times for new towels. Waves bar staff were incredibly rude however Marvin and the front desk said he would address these staff about the service we received."

"I had a great Executive room with view of the bridge. Got 20% off coupon from Expedia but didn't use it. Their breakfast was 27Euro, not cheap even with discount. Coffee machine in the room was great. Lobby has coffee in the morning, water all day, or can refill from gym. Checked out sauna, it was nice. Room has small bar of soap, no lotion, but shower gel/shampoo and conditioner. Located 2 stops away from Central train station via tram, with stop right outside of hotel. Took one star off as it is located at end of central downtown area. I would have rather liked to stay more in central. but was great anyway. No complains."

"Very comfortable stay"

"It was a really beautiful hotel, with lovely interior. The room was spacious enough for 2 people and the staff were so incredibly helpful. I called late at night (around 11pm) asking for an ironing board and staff informed me to call back in the morning but had already left it outside for me by the time morning came which I think was really thoughtful! Parking is also easy."

"Very well situated and refurbished old style hotel."

"Properties a good modern appearance and vibe is good. We loved the outside patio to hangout. It is very close to dining places and walkable to the central areas. The only issue we had was the bed a little hard and we ran into dirty towels on our first night and requested for another clean set."

"Wonderful hotel right next to a Metro station, making it very convenient. Public parking right outside the hotel which is considerably cheaper than parking in the actual hotel (half the price for us considering we parked at 6:00 PM and then it’s free to park from 11:00 PM to 9:00 AM."

"Room was spacious, clean, and comfortable. Breakfast including buffet and order menu was very good, and the service was great. The front desk staffs were polite and very helpful. The location of the hotel is close to train central station and some of landmarks. We enjoyed stays in the hotel."