Hotel dekat Air Terjun Wailua

"The staff was kind and helpful and the outside of the hotel was well maintained. Our room was just okay though and the bathroom was covered in long black hair when we arrived. We left quite early in the morning and washed all our clothes as soon as possible"

"Very relaxing."

"Love it here"

"Spent one night at the Kauai property. Only glitch was at checkin only; one clerk to do it. Got behind a lady that had an issue with an upgrade? Maybe more personel needed. Quite irritating to say the least. 20 minutes of bliss!!"

"This was our first time staying at a property like this. We typically choose resort-style or well-known chain hotels, so we wanted to try something different on this trip. We were pleasantly surprised by the convenient location and the unique charm of the property. The staff was friendly for the most part, but one employee stood out because she seemed unhappy in her role, which made our interaction feel less welcoming. Aside from that, we enjoyed our stay and appreciated the opportunity to...

"The resort is beautiful! What a great location! The beach was perfect! Lots of things on the property cost extra, such as $30 per night for parking. That would have been ok but many locals take the parking spots and don’t even have parking stickers. The parking lots were not monitored for those without stickers so makes me wonder if we could have just parked for free too. Also, they only clean the rooms every other day so we were having to go find coffee pods and other supplies that we were...

"The staff was absolutely phenomenal. I had no issues with them in any capacity. Very accommodating and polite."

"Bien"

"The only thing was that the 'beach' nearest the resort is not swimmable (mostly rocks)-however we, walked further up and there was actually sand, but the beach looked unsafe with a visible drop off in ocean--but it was ok for a nice stroll--just not too far from hotel. Make sure you let hotel staff know at check-in if you want your room cleaned (which we prefer..)--especially if you have beach activities what with all the sand, showering and change of clothes. Otherwise, they have everything...

"Clean room"

"We stayed in the Villas which were more affordable but still offered all the amenities of the Sheraton complex. The room was a studio with great small kitchen and laundry facilities. We enjoyed the balcony which looked out on beautiful garden area. Only drawback in this size unit was no table to eat at so would recommend larger room. Short walk to pool, beach, restaurants. All were beautiful with great food. We loved the luau on grounds! Friendly, helpful staff. Would love to go back!"

"We loved our oceanfront room and balcony. The staff were extremely friendly and helpful. The resort was quiet and relaxing."

"Room was not cleaned well and waited two hours for hose keeping to clean it up. The hotel did not give any upgrade or incentive for the mess and my time"

"Good place to stay but expensive and doesn’t offer great beach for swimming. Also it smelled weird sometimes."

"There is no central or split/window air conditioning in the rooms. They do provide a cheap floor standing portable AC unit only in the bedroom. Since it is tropical rainforest weather , the rooms stay pretty warm without air-conditioning. We had to request additional pedestal fans to keep us cooler in living area . The condo was not well maintained , creaky door hinges , a super noisy exhaust fan in the bathroom with no separate switch which has to be on if the light is on , no blackout...