"The staff was awesome. Very attentive and willing to help and answer questions. The front desk staff was A1. Especially, Heather. Very sweet. The young man who was bartending on Sunday was awesome. A ball of positivity. Loved his personality. He even brought the food I ordered to my room. The cleanliness of my room was very good. The ladies in housekeeping were very friendly, polite & hardworking. I have a few concerns & suggestions. The mildewy smell that was throughout the hotel should be addressed. It had nothing to do with housekeeping. It was even in my clothes when I got home. It would be nice to have laundry bags provided for dirty towels. That way guests could put them in the bags & set them outside the door instead of sitting them on the floor. Request cards should be provided for guests to fill out if anything is needed. Like towels, soap, lotion, shampoo, etc. Place a little holder outside of the door to place it in. That way housekeeping can provide items needed without having to be disturbed while they’re cleaning. They had those at a Holiday Inn Express in Maryland. It was great. Other than that, I really had a peaceful stay. I will definitely stay here again in the future. Good job everyone."
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