Search Hotels Near Wake Lake Nature Reserve, Duncan

"We stayed at the resort for two nights as a surprise gift to my wife on her 65th birthday. I choose a superior room with a hot tub on the balcony. The suite was well appointed and lovely by design. The spa was first-rate. Expedia gave us a food credit for dining, which leads me to our major disappointment with the Brentwood Bay Resort. In all of its marketing materials, the resort claims to be world-class. However, for both of our nights the fine dining room was closed for dinner. What? We only learned this when we arrived. No notice had been sent to us in advance, and the in-room binder states the Arbutus Dining Room was open seven days a week. Apparently this was the first time this year the dining room was to be closed on Mondays and Tuesdays. We were told the pub was still open. But frankly, the fine dining room was a key factor in my decision to go to the Brentwood Bay Resort, and had I known the only option was the pub, I would have cancelled my reservation. If the resort is losing money in the dining room on slow nights, then might I suggest a smaller, set menu? This would cut costs in both supplies and staffing. You simply cannot claim to be a high end resort and only offer pub food to your guests. We ate one meal in the dining room which was open for breakfast. And here is a tiny example of how this resort has lost the plot. We asked for two hard-boiled eggs and were told by the wait staff we couldn't get them. How odd is that? World class you say. Hmm."

"The room was clean and the staff were very polite and helpful. Despite being on the highway it was pretty quiet."

"The property was over priced for what it is , I had called the hotel to ask about adjusting dates due to a family emergency and the front desk person stated she would contact the manager and get back to me but I never heard anything and no mention at check in either ……. The hotel is okay but I would expect better at the rate they charge , they did however give a water bottle at check in but I’d preferred they keep the gift and charge appropriately………"

"AC good"

"What a neat little hotel. It is a little older however they have gone above and beyond with adding the extras in the rooms then many hotels ie. on pillowcases it is embroidered what the pillow rates soft firm etc. what a nice little touch. Great location and lots of parking. Rates reasonable as well."

"Wish they had more water in bar"

"There is a lot of long term guests in this hotel. Kind of old hotel but still kept clean and in good shape. "

"awesome outside bar across the street"

"Older building but clean. Check-in and out was painless. Would stay again. Not a deal breaker but no whitener for morning coffee in room. "