Resor & Hotel dengan Spa di Walsall

"Staff very helpful very clean great experience first time there will come back"

"Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

"Lovely hotel with beautiful grounds and great facilities. Only stayed for one night but enjoyed a quick swim in the pool and had a lovely evening meal and breakfast in the restaurant. Bedroom was a good size with comfy bed and everything needed for an overnight stay. The only thing that I think could be improved is the check in. The young girl on the desk gave me very minimal information and didn’t explain the £50 deposit policy very well at all. I had to ask all the questions regarding...

"Room cleaned. Left my jewellery on the table when the cleaners came to clean my room. Nothing lost and nothing was missing in the room."

"I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm."

"Hotel could do with a spruce up but had a pleasant night regardless during a overnight stay for work trip."

"Terrible experience on both Expedia and the hotel. I booked a room, did the pre-checking online after expedia sends me a messague. When I go to the hotel around 6.30 p.m. the guy at reception casually tells me that they cannot accommodate me because they had an issue with my room. That's it. On top of that; the person at reception tells me as if it helps that they contacted Expedia at 5p.m. which then when I called Expedia hours later after doing my own arrangements was not True. Horrible...

"First class"