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Mercure Birmingham West Hotel

4.0 star property
Travelers find a peaceful retreat with pool and garden spaces at this Birmingham hotel, where relaxation comes naturally after a day of exploring

Choose dates to view prices

Located near Utilita Arena Birmingham, Mercure Birmingham West Hotel offers a refreshing escape with its spa and indoor pool. Guests can enjoy international dishes at Restaurant 1896 or relax on the garden-facing terrace. Previous visitors consistently praise the attentive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp1.176.011
Rp1.411.213 total
includes taxes & fees
7 Jun - 8 Jun

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About this property

Mercure Birmingham West Hotel

  • Upscale hotel near The Hawthorns
  • Located close to Utilita Arena Birmingham and Victoria Square, Mercure Birmingham West Hotel provides a terrace, a coffee shop/cafe and a garden. Indulge in a manicure/pedicure, a facial and a body wrap at the on-site spa. The on-site international cuisine restaurant, Restaurant 1896, offers breakfast, lunch, dinner, light fare and garden views. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool
    • Full breakfast (surcharge), self-parking (surcharge) and express check-out
    • A computer station, luggage storage and 15 meeting rooms
    • Free newspapers, a 24-hour front desk and wedding services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 168 rooms have comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 21-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, separate sitting areas and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 16 for adults and from GBP 8 for children
  • Self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and health club with adult supervision

Frequently asked questions

Does Mercure Birmingham West Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Birmingham West Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Birmingham West Hotel on 7 Jun 2026 start from Rp1.176.011, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Birmingham West Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Mercure Birmingham West Hotel?

Self-parking is available for GBP 10.00 per day.

What time is check-in at Mercure Birmingham West Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from noon to 2:00 PM for a fee.

What time is check-out at Mercure Birmingham West Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Birmingham West Hotel located?

Located in the heart of West Bromwich, this spa hotel is 0.7 mi (1.1 km) from The Hawthorns, and within 6 mi (10 km) of Utilita Arena Birmingham and Birmingham Cathedral. Victoria Square and The Alexandra Theatre are also within 6 mi (10 km). Kenrick Park Tram Stop is 15 minutes by foot and Trinity Way Tram Stop is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 440 out of 919 reviews
Rating 8 - Good. 258 out of 919 reviews
Rating 6 - Okay. 115 out of 919 reviews
Rating 4 - Poor. 55 out of 919 reviews
Rating 2 - Terrible. 51 out of 919 reviews

Reviews

Verified

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Lovely breakfast. Pleasant helpful staff.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, comfortable room, good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Room was lovely and clean , has a great sleep
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed, good shower, friendly staff and good breakfast! We chose for being dog-friendly and will be back if we visit family in the area again!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Petra

Liked: Cleanliness, staff & service, amenities
Clean room and comfortable bed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities
Staff were very helpful. Hot tub was a bonus enjoyed our stay.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
The room was decent. Comfy bed. Things were a bit tired in the room like the sink was cracked and chipped. We had room service. It took a decent length of time to get our food. But unfortunately the food wasn’t very hot. Had to eat quite quickly as it was only barely warm. Good price for the room though.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Reception Team gave excellent service
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ross

Liked: Staff & service
Not a great hotel, bit shabby but certainly comfortable and value for money. Staff very good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities
The staff was courteous and friendly. The room was found fine and clean. Parking is sufficient for the number of guests. SPA facilities was fine.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities
The kindness of staff was remarkable. The room was nice and clean. All in all, everything was fine.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was fine and the food was okay but the rest of the hotel is very run down, especially given the price of the rooms. The pool and spa area was absolutely filthy, and in desperate need of updating. Parking is an additional cost also so be aware of that.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities
The room was clean and spacious. All the staff was friendly and ready to help. I really appreciated the upgrade that I received.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in with friendly staff. Room and bed were very comfortable. Dinner and breakfast were lovely with breakfast having a really good selection of items with plenty of staff around if needed. Hotel is a bit of a maze with odd staircases dotted around but I quite liked the adventure. A good stay, if I find myself needing to go to the Birmingham area again I'd definitely stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities
Lovely room, nice and quiet! Food in restaurant was outstanding! We will definitely return!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Bernie

Room was nice and compact. Clean. Nice big TV with tea coffee facilities. Big car park although does have
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Renovated rooms
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very last minute stay after being let down by another property. The reception staff went above and beyond. Room was clean and had the most comfortable bed I've experienced in a hotel. We didnt have time to use the pool etc but did dine in the restaurant for dinner and breakfast. Food was lovely with gluten free options. Would definitely stay again.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms and lobby are fine, good buffet breakfast and friensly staff. Unfortunately let down by tired and dated leisure facilities. 15 mins walk to metro which gets you into B'ham centre in about another 15 mins.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Balbir

Liked: Amenities
The staff were so good
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Rooms were comfortable and clean.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Really impressed with the comfort of the room and the quality of the gym for such a reasonable price.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few niggles but would stay again.

Great place to stay and breakfast was great (apart from the hash browns). The spa was a little small and the changing rooms desperately need updating. Dinner was good though the service was very slow. I would stay there again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

ginie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and nice
Stayed 2 nights in Jul 2025