Search Hotels in Waterford, Palmetto

"Our visit started with check in giving us the bare minimum information. Told me my credit card would be charged $50 for resort fee and then proceeded to hand me my key. Doesn’t say what floor or anything. We had to figure it out. Made it upstairs to our room and noticed the floor was dirty. It was so dirty that we had to wipe our feet before we got into bed. All in all the bedding and shower were clean. We couldn’t get into the gym because the door was jammed. A visitor who is a locksmith had to pry it open. Then at 3 am I noticed a charge on my card for $25. I had to call and ask and was greeted with a I don’t know what you are talking about and we close charges at 3am. Thank you Mahmoud for your kind customer service at 3am. I’m kidding. Would I return? No."

"The only complaint we had is that there was only 1 elevator working at the time of our stay..otherwise the rooms were spacious, comfortable bed, the housekeeping staff wonderful."

"Only street parking available. Got a ticket! Not cool!"

"Amazing family vacation! "

"Front desk receptionist was great and gave us warm cookies so good and very professional. It was a nice treat . The shower by the sauna was broke and the water pressure in the bathroom was terrible in the shower . The hotel alone and room was clean and updated very nice stay the fire pit really nice and the restaurant too"

"Breakfast was super. Overall hotel was very good"

"Amazing outdoor areas with beautiful tropical landscaping and huge banyan trees. Lots of beautiful sitting areas and hammocks. Very impressed with the whole experience. Will definitely consider staying again if in the area."

"Called 3 times. For towels. Finally had to go to desk. To ask still took. Eight hrs "

"Property was a step back in time. Old Florida, before all the glitz. Beautiful gronds around the large pool. The oldest tiki bar in Fl did not disappoint. Will stay again."