Town Houses in Waverley

"Exceptionally friendly staff, especially Abdi who greeted us. Not the highest standards of amenities but clean and good value for money. Bar was well decorated. Shop is a rip off."

"Tiny, c"

"Great location; friendly staff. Unfortunately there was a spillage by a little boy on a table nearby and the guy who cleaned it up was really great about it - such a nice, kind guy (sounded like a real salt of the earth Londoner)...a credit to the hotel and an example to all."

"My stay at the Atrium was very pleasant. The staff were consistently friendly and helpful, and the hotel itself was spotlessly clean. The breakfast offered a good variety of options, and I also enjoyed dinner there one evening, which was equally nice. The swimming pool was a lovely feature and a great amenity to have during the stay. One point worth noting for future visitors is that most of the parking is located in an underground car park with a height restriction of 1.9m, with only a limited number of spaces available outside the hotel."

"Drop off charge for parking was £7.60 and the nearest short stay parking cost me £98 overnight"

"The staff were very friendly and helpful both at check-in and for directions at check out. the rooms are great everything you need they even let me change to a room overlooking the airport which was perfect. Breakfast was tasty but the room service menu is quite restrictive and certain combinations are not possible. The shower was great and having body lotion to hand was very thoughtful. I found the hairdryer difficult to use as it requires you to hold down a button the entire time it is in use this is really awkward when you are trying to style your hair with a brush at the same time and i don’t suppose the person who came up with this idea has ever thought about how it might be used. One other thing was the use of a mattress topper which I didn’t like and the mattress cover and sheet were not big enough to cover it properly"

"If you are departing out of Terminal 3 at London Heathrow, I can’t recommend this hotel enough. We were there to get a good night’s sleep, shower and repack for our flight the next morning. Early check in time is so helpful. The front desk staff were awesome. We requested 2 twins, they made a mistake and gave us a double bed. They quickly corrected it and even gave us a complimentary choice from their food/drink purchase area. Once we got into the room and started to relax and shower, we never left again until the morning. We didn’t see the library or coffee/tea bar on 2nd floor, but I’m sure it was nice. No windows=total darkness if desired. We also had a nightlight behind our headboards. The beds were comfortable, sheets were nice and clean. Towels were large and they had washcloths. It exceeded our expectations and completely met our needs. We had our own food and were perfectly content to use the in-room kettle to have a coffee in the morning. I wouldn’t stay there just to stay there, but for its purpose, it was perfect. Bring earplugs or noise canceling. The walls are thin. But my noise canceling headphones handled that with no problems. Would absolutely stay again if we had a need for this. 5-8 minutes walk to departures area. Most relaxed travel day I’ve ever had."

"Everything was great until they charged me and 89 pound early check in fee which I was never aware of then at check out they said they took it off the bill then I got charged"

"Room was very good. Staff friendly. Breakfast excellent. However evening meal in the restaurant was poor. First choice of meal and beer both unavailable. Steak was poor- one of toughest steaks I have had. "