Cari Hotel di Waverley

"We arrived at the hotel early evening and the staff were polite and friendly. They requested about the purpose of our stay and on telling them we were there for an event offered us an upgrade on our room. The room provided was spacious with a large comfortable bed - though it was quite high! We also had breakfast booked for the morning and there was plenty of choice for both of us - I had a cooked breakfast, while my wife opted for continental - both options were freshly prepared. All in all, I...

"A terrible experience. Very tired hotel and spa facilities. Poor staff, rude and unhelpful. Complaints have taken a week so far to hear anything back. It appears there are a long list of people complaining."

"Our stay was fantastic, room was fab, pub is lovely , breakfast and pub food was delicious, staff were amazingly friendly, great location. 100% recommend"

"Please note this property sometimes pops up on Searches specifying Air conditioning.. The Property has Approx 94 Room Apparently Only 5 currently have A/C So ur chances of getting one R slim Added 2 that they recently quoted me an Extra £25 for an A/C Room So perhaps one 2 save 4 Winter"

"There were build works outside by terrace overlooking lake with cement mixer and angle grinder cutting stone most of the day the Saturday I was there . Not the best idea with patrons sitting there by temporary plastic tape eating and drinking . Perhaps a fencing of sorts to obscure the works ?"

"Check in was a challenge as I was asked to try a new self check in system on a tablet. 2 staff members just stood there and watched me struggle. After a 6 hour drive in the heatwave it would be much quicker just to check me in as normal by a human rather than doing it yourself. Human interaction is disappearing! Pool,sauna and steam room was great addition to the trip."

"Glad we picked this pub to stay for a local wedding we were attending. Very nice room and good food at breakfast and dinner. Highly recommend ."

"Truly beautiful, historic and well located."

"Lovely hotel, helpful staff, lovely breakfast"

"Staff were incredibly helpful and polite throughout our stay. Room was impeccably clean and breakfast was lovely. Only slight issue was staff were sometimes a little slow getting to us to order cooked breakfast meaning we had to miss out on the one day because we had an impatient toddler. We also had dinner on our first night and it was lush."

"Amazing property !"

"Clean room, excellent breakfast, kind staff"

"Beautiful property! Great breakfast! You need car or take taxi."

"Absolutely awful. Filthy, dusty, dated and smelly in the hallway. We couldn’t find another hotel to move to so had to stay, I didn’t get into the bed but covered it and the pillows with my own towels. The door wouldn’t lock so we had to wedge a chair underneath the handle. Run down and dilapidated. Bathroom disgraceful and mouldy. Asked to move rooms ( twice) and was told the internet was down so even if he wanted to he couldn’t move us! The only saving grace was the waitress was lovely and the...

"Made very welcome by the staff. Breakfast was lovely. Unfortunately there was no aircon and my room faced the main road. With the window open I had constant road noise and had to keep a noisy fan on all night. No one’s fault there is a heat wave but the choice between a hot airless room or a hot noisy room made for a poor night’s sleep"

"The hotel and pub were very pleasant. The rooms were well-equipped and the food was excellent. However, the service at the pub was inconsistent. While some tables were served, we were not and this was unclear. The room was clean and comfortable with a lovely bathroom. However, the room temperature was excessively high. We were forced to leave the room to cool down despite the outside temperature being over 35°C. The room was significantly hotter than the outside. Although fans were provided,...

"All was well"

"Nice fancy place to stay for visiting or business trips. Rooms are cosy. The garden is phenomenal! Food is quite pricey but very nice"

"Great"

"Staff were very friendly"