West Chester hotel guide. Marriott Hotels & Resorts hotel in West Chester, Cincinnati

"Baseboards dirty puke stain on the floor (like it wasn’t cleaned proper not like stained carpet) water damage under windows ripped curtains but over all clean friendly staff great views convenient parking and location was walking distance to everything we had planned"

"This hotel ticked all the boxes. I sought dining off property so can't speak for their dining options."

"Clean rooms. Great staff . Safe environment. Enough parking. Around restaurants and stores.. breakfast sat up was nice .. lot of options more than most hotels "

"Pool as closed and no notice or even being told upon check in. We found out when we went to swim. Breakfast was good, lady was extremely friendly. Overall clean but our bathroom needed a good scrub down it had a lot of mold and mildew. Asked for linens for pull out on second night stay as they didn't provide anything for the pull out bed. Conditioner, body wash, and lotion bottles in the bathroom were empty. Hand soap and shampoo had minimal amounts. Not a terrible stay but not what I expected for our birthday trip for our daughter. "

"Clean room. Comfortable beds. Quiet"

"Pleasantly surprised after reading a few 3 star reviews and complaints about this and that. Great location, helpful. friendly staff, clean room, comfy bed. Could it be more updated? Sure, but they will be renovating/updating in November. I enjoyed my stay and will return. The elevator/escalator situation is not that tough to figure out. The garage is tight and $21 a day is steep where I come from, but probably consistent with Cincy."

"Hotels was nice, would stay again. "

"The staff of this hotel were all super friendly and knowledgeable, from the front desk to housekeeping to the breakfast buffet crew. If it wasn't for them, I would give a lower rating. The reason I won't be back is the high noise level. The night before my 6:30am marathon, a jazz band was playing directly above my head (or at least it felt like they must be directly above my head). If it were an average Saturday night, it wouldn't have been an issue but I had to get up around 4:30am to run pretty far so I needed the rest. Much worse was my next door neighbor (for my final two nights) who I could hear all the time, including in the bathroom. His alarm went off for 30 minutes one morning. It woke me up, but not him. It was so loud, I stuck my head out the door thinking the hotel was being evacuated. I tried calling the front desk for about 20 minutes and got a busy signal each time. He also yelled at someone on the phone one night and it sounded like I had someone in my room yelling at me. "

"The kids really enjoy the waterpark. General atmosphere of the hotels and entertainment are great"