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This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

Beautiful place.. amazing staff and beautiful piano bar too boot!

Beautiful hotel ...1 of the best breakfasts

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

From our arrival at the property we felt very welcome and comfortable. From Marks initial greeting on reception to all orher aspects of our stay we were extremely happy. This business , 52.years in the making with Marks father and uncle is a very slick family run outfit. All staff we encountered including chambermaids were exceptional. They could all not be more helpful and gave valuable information where needed about things like where to get the Uber boat from rather than walking to the City...

Had a great stay at this hotel. Friendly staff, very comfortable rooms with great decor.

After spending 3 nights in a 4.4 Expedia rated hotel in Kensington where we greeted with unchanged bed sheets, stained matresses, and more, we left and went to the Andaz. Here, you can shower well, the beds are immaculate and there is a tube station right next to the hotel. This is definetively where we will stay next time. Thank you, Andaz!

Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.

Greaqt room and good service with excellent staff

Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch. Staff were really helpful and friendly and hotel was really great quality. A fantastic place.

Great service and super clean

Large rooms, very clean, pristine condition. Friendly staff, very accommodating, allowed early check in. Fantastic experience.

My daughters and I had a wonderful stay - the room was quiet, clean, extremely comfortable and furnished to high standards. The fridge had complimentary drinks and snacks which was a lovely addition. The terrace is lovely for drinks and amazing food. Breakfast was also amazing with every choice you could think of that a breakfast could entail. Staff are very attentive, welcoming and very helpful. A wonderful stay and would recommend to all.

Fab hotel. Well located. Rooms clean and modern. Staff very friendly.

Perfect hotel for a quick visit to London. Located next to the main train stations and we took convenient bus rides everywhere. The room was spacious, lovely, soundproofed, the bed was comfortable and the shower was enjoyable. The breakfast room was luxurious, with a great selection of food and drink. Staff in the restaurant, housekeeping and reception were brilliant.