Search Guest Houses in West End

"I was happy to be able to check in half an hour early, since we went to the beach and we needed a shower. The man working the front desk seemed to naturally have a lot of attitude and seemed to be kind of rude from the beginning but I didn’t let it bother me until we made our way to our room. Our bathroom smelt like someone had just smoked cigarettes inside the bathroom. When we reported it to the front desk. The man did not believe us saying”if someone was smoking in the room we would get an alert” it smelt so terrible. But that man in the front desk asked Arturo I’m guessing he was a house man to help us. Arturo was very friendly and very empathetic towards us. He sent one of the house cleaners upstairs to help clean the smell out of the bathroom. The house cleaner was super nice. The only person that ruined our trip was the front desk guy, he had terrible customer service, shouldn’t work in this type of industry since he had no hospitality. We even asked if we can switch rooms and he responded really sassy “ there is no other rooms available” it just sucked because it was my birthday and the interaction with this man ruined it for me. Basically if the bathroom didn’t smell like fresh cigarettes and the front desk guy was much nicer I would give a higher rating. Next time I’m in Galveston I’ll spend extra money on a better hotel with better service. "

"Right across the street from the beach and near a great beachside restaurant. Really enjoyed the relaxed vibe. The breakfast was basic but helped get me on my way. Exceeded my expectations!"

"It was safe. Very dirty"

"Bed was so uncomfortable and not much of a breakfast selection but staff were friendly and hotel and rooms were clean. "

"Breakfast was good. Felt safe to park. "

"Great"

"Air didn't work good they had two beds they were pushed up against one was pissed up against the wall the other one was pushed up against the air conditioner and I'm assuming that's why the air conditioner didn't work but there was barely any room in between the beds there was no little there was no little refrigerator or a microwave or coffee pot"

"Property was clean, bed was hard as a rock, room was extremely noisy. "

"Rooms were nice size and interior was good. The elevator were a long way for the North tower."