Residences in West Midlands

"Terrible, false advertising, the owner was literally living there, getting dirty looks when trying to access the kitchen, very rude on the phone, mold on the bathroom mirrors and corners of the bathroom, stains on the bedroom walls "

"Once we opened the door, we were welcomed with a refreshing fragrance! The house was clean but the shower cubicle could be cleaner. The beds were comfortable and we had 6 beds for a family of 5! The kitchen was well equipped with a working fridge/freezer and microwave, which we used. We did not use the kettle, toaster or cooker but they were available. We easily got tea towels and kitchen tissue from Lisa local, which was only a few doors away from the property. The living room was spacious and...

"The booking process was easy & communication up to the date of accommodation was fine. We were given a key code to allow access to the key for the property, & after a full day at the cricket, turned up at the address at 11pm ready to enter our accommodation & go to bed. The keybox opened no problem using the code supplied, however there was no key in the keybox! We couldn’t speak to the property owner as we were only supplied with was a WhatsApp contact. We exchanged numerous messages to advise...