Search Hotels Near West Orchards Shopping, Birmingham

"Stayed at Ramada Hotel & Suites by Wyndham Coventry and honestly it does not live up to its 4 star rating. The outside looks quite run down and the area is just a busy residential street. Reception is decent, but after that things go downhill. Me and my friend booked together but were put on completely different floors. The lift system is inconvenient as you can only go down from your floor, not up. Hallways are very dated and feel unkempt. The room was basic, no complimentary water, and the bed was too soft and uncomfortable. I could also hear the lift all night which made it hard to sleep. The bathroom looked surface clean but the details were not. Discoloured sealant made it feel unhygienic. WiFi was very poor, I had to use mobile data, and there were no plugs near the bed which was frustrating. Breakfast was standard but the staff there were lovely. Only real positive is the location near the station. Overall I would say this is more of a 2 to 3 star hotel, not 4 at ALL!!"

"Clean room"

"Very run down hotel needs a lot of attention. "

"The location of the property is good. However, the staff doesn't understand anything from customer service. They don't know how to treat you. Another problem is that they always close their entrace gate, and when you ring the door, you have wait for minutes for the door to be opened despite they see you outside."

"Great breakfast, excellent facilities, and very friendly staff."

"Newly refurbished room was excellent along with the pool facilities and room service menu"

"The apartment had everything i needed for a self catering stay. The kitchen is equiped and there are shops nearby. The location is central and it is easy to get around via public transport. The apartment was clean and the decor could do with refreshing but that did not ddistract from a good stay. I did have an issue durint my stay and that was sorted really quickly with good communication from the host and friendly onsite staff. "

"Helpful staff and clean and tidy rooms."

"Clean room and close to city center"