West Side hotel guide. Independent hotel in West Side, Chicago

"The room was very clean when I walked in. The staff was very friendly, and when I reported an issue, they addressed it immediately. The air conditioning worked wonderfully and kept the room cool when I needed it. And the water for the showers managed to stay hot the entire time. "

"The property has two kiey takeaways: an excellent staff, and a building in need of immediate reclamation for black mold in our room. This is a case of maintenance, not really cleanliness. The bathroom has no venting, therefore the steam is damaging the wallpaper and making it peel. The peeling corners and edges are at the top of the wall, so it's not something that you'd readily see, until you sit down. I did meet with the FOH manager, and they took action immediately. At the same time, Hotels.com charged me a 300$ deposit that was not sent to the site, and for breakfast which we paid for with our reservation. I am disputing the charge for the deposit."

"Clean room and friendly staff"

"Staff friendly clean and good location they do have comstruction going on next to hotel and it dis wake me up at 7am daily but no other concerns"

"Very friendly and helpful staff. Hotel was very clean and great amenities. "

"Too noisy Sofas in lounge area needed reupholster "

"Very clean "

"amazing"

"Yes"