Search Hotels with Pool in West Springfield

"This hotel is my go to. It’s always clean, everyone is professional, love the addition of the Starbucks. Not to mention my room got upgraded to a balcony room for no reason at all. Great stay overall, as always. "

"Check inn didn't go though and they tried to give are room away while we were away next day, pending refund for a night like they said but didn't get it yet been a month "

"There was trash under the ottoman in our room upon check in. The mini fridge didn't seem to keep our food that we brought cold enough. The grill had no propane even though we called to confirm that it was ready to use. The trim board in the doorway to the bathroom was broken and kept falling over and caused the bathroom door to not be properly shut. "

"The hotel was great. We had our dogs and there was some area for them. The restaurant was terrific- great fish and chips!"

"Thank you very much to the staff was friendly and helpful"

"The rooms where clean and the staff were nice "

"Positive: staff at check in and check out were both very polite. Negative: Hallways smelled like weed and burning plastic. The entrance had overflowing garbage and the doors to enter the hotel were not locked anyone could walk the halls. You could hear people arguing at 2 am in the parking lot. When we first got in the room all the lamps and Tv were unplugged, the window was wide open. The room has serious water damage. The toilet had dried urine behind the seat, the door to the bathroom had a hole in it. I have never felt that unsafe in a hotel before. "

"should be called Crappy inn. Room so dirty never cleaned and stunk like an ash tray. We tried to stay but left for another hotel. Best idea we did . Never stay there. "

"Breakfast was good, loved the oatmeal bar. Friendly staff. Unfortunately, the pool is temporarily out of service. They did offer us to use the pool at the hotel next door. But we decided not to use it. The mall is literally right there, walking distance. "