Hotel Britannia Hotels di West Wight

"Had promise driving up to the site. Had booked dinner to find restaurant closed and only buffet served. Fine as it was a hot day. Oh dear, oh dear. Couple of greasy pork chops and unidentified fish in warmers. No offer of a drink. Went to the bar to fill up on crisps. Perhaps breakfast would be better? Even worse. The few choices were let down by no crockery, having been used the night before and no washing up done. Three plates for at least 10 people waiting, no cups to use the machine, no...

"It was a wonderful experience overall."

"Rm very hot, no fan available Car park, first come first serve Breakfast poor quality 15 min walk to the beach"

"The radiators did not work in the bedroom so was freezing . The beds were hard and uncomfortable it was like sleeping on the floor . Dust on the radiators. Awful experience"