Search Luxury Hotels in Westbury

"Room was clean, staff were very friendly and helpful. The breakfast had a good selection. We had a great stay and enjoyed a day at the caves the next day. "

"Breakfast was a buffet but staff brilliant and rooms clean"

"I love the spa and breakfast here, one of my favourite hotels. "

"Easy and safe parking "

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room. "

"After an incorrect booking at another hotel - the Holiday Inn Express - IHG were on hand to help. The staff were very helpful and friendly throughout my stay. At check in the member of staff explained the parking rules and confirmed a deal for reduced parking rate - Thank you Nella! I would highly recommend staying here and will be staying here again in the future! Thanks"

"The staff were super helpful and went above and beyond to accommodate my needs, and I was only staying one night. "

"Authentic Victorian setting. Great staff. Nice restaurant. "