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"Rugs smelled like cigars everywhere Access to the pool area was overtaken by events in which i was unable to enjoy my stay. Everyone was smoking cigars I was given a room with a wall for a view. Horrible. the eggs at breakfast need to be cooked better and they should have more meat options especially since we were in dominican republic I requested three diffferent appetizers and none were available to me. I had to end up going out to eat. This is the second Hilton i have stayed in Santiago and sadly i would not return to neither one of them. "

"Excelente lugar. Un trato unico de parte del personal. Cerca de todo. "

"Beautiful views, room was clean, staff friendly and helpful. Food was good."

"Everything"

"I like the breakfast, spotless room, great customer service, walking distance to hospital, shopping mall, restaurant, bank, pharmacy, etc"

"Best hotel and staff was great "

"Excellent service and food service were outstanding "

"My experience with Gran Jimenoa was good , when we got there, we wait for a good 5 minutes to be able to see somebody at the front desk , no one was at the entrance greeting us, after a quick check in , a guy took us to our room, the TV was not working, but we were surrounding by a beautiful creation, well care environment. The morning coffee was amazing, the breakfast was Tradicional Dominican breakfast, it was good , fresh fruits. We really enjoyed it and definitely recommend. "

"Cuando reservé decía desayuno incluido y no es cierto! El Staff muy amable! Limpieza bien! Cama cómoda y agua caliente. Pero no es momento de alojarse aquí ya que están en remodelación. Y no nos tenían la habitación lista cuando llegamos! Los alrededores tranquilos. "