Hotel dekat Westfield Southlake Mall

"The carpet and the room smelled like cigarettes and a dog. The toilet was old, it was"

"The staff were so helpful, and informative. The room was clean and very well maintained."

"Our room was spacious. They didn't have a coffeemaker in the room since the coffee was available 24/7 in the lobby. The towels were very thin, the toilet paper felt like it was 1-ply. The shower in the room was dripping half of the water via the spout below since the mechanism wasn't working properly. That left us with very low pressure showers on the 4th floor."

"This hotel has a lot of potential, but my stay was unfortunately disappointing. The toilet didn't flush, the air conditioner was so weak that it did not cool the room, and the bed frame had a metal spike sticking out that actually took a chunk of skin off my leg. What frustrated me most was that the staff already knew about these issues. The front desk explained that they are actively replacing the air conditioners and have already started changing some of the bed frames because of similar...

"Nicely renovated room. Good breakfast."

"Best place I’ve ever stayed for the money. Staff was helpful and. "

"In the hallway the place kind of dirty"

"Needs work,but it was a okay place to stay a night"

"Did not end up staying the hotel was so bad"

"Good stay."

"Very dirty, peeling paint, large hole in bathroom wall, toilet didn't flush, sheets were stained, I couldn't get into my room due to the door being damaged, the pool was closed, I had to pay $60 up front in cash for a deposit on top of the room rate - had to use their ATM for the cash and was charged $3.75. I did get the $60 back when I checked out but I will never stay here again."

"The property is in disrepair / under construction and no mention was made online or represented in pictures. NO ONE should be able to book until renovations are completed and even then, I doubt it would be clean and well respresented."

"Employees were helpful and professional."

"No shampoo, bathroom had peeling paint and a used washcloth from previous guest. Beds were clean and comfortable . Staff was very patient with a redneck moron trying t o turn the pool into a community room."

"Stay here if you want to hear intimate moments of your neighbors waking you through the night. I'm not a prude. The walls and doors are paper thin. Dirty entry to building.Dirty halls, Dirty room. Moldy shower. Yellow gunk, hair and God knows what else thriving behind the bathroom door. The elevator cried with every move, beat up, wallpaper ripped, chunks of paint knocked off the sad walls. The whole place smelled like dog pee. This needs torn down or shut down and sanitized and rebuilt. Gross."

"Pulling into the motel the roof looked a mess and when my husband went in to register the lobby smelled awful and the chairs were torn and dirty. We contacted Expedia and they called the manager who refused to let them can the reservation. The room was ok, nice bed and tv. Bathroom needed work/repairs."

"Everyone was friendly the breakfast and staff were great"

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