2/10
This hotel was smelly! Smelled of spoiled garbage in the hallways and rooms. Although smoking is not permitted, the 3rd floor smelled of cigarette and weed smoke. Room was dirty and set up was weird. Room temperature was jot maintained, freeze one minute and sweat the next. Front desk was not accommodating. I came in using a crutch and they assigned a room far from the elevator that was also not cleaned well. I asked the front desk if i can have extra pillows as we had booked a kimg room with pull out sofa. He assured me that everything i needed was in the room that was needed to make up the sofa, there was nothing there. Instead of delivering thr extra, he made us come down and get it. Keep in mind, i am injured using a crutch accompanied by my parents who are both 75+.Has lots of potential but it needs a serious deep cleaning and customer service training
Maria
Menginap 1 malam pada bulan Juni 2025