Cari Rumah Penginapan di Whitchurch

"The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else."

"Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

"Cleanliness requires attention. Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . "

"Clean room"

"Large clean and tidy modern room. Comfortable bed. Friendly staff. "

"I have swveral photos to prove, there was massive holes in the walls, the door had been jimmied open as it was badly damaged and poorly fixed, they expected 2 disabled people who cant walk to get up 2 flights of steep twisty stairs, there was rat poop in the room, and there was no such thing as staff."

"The property is undergoing some kind of renovation. It is dirty, fire doors do not close properly. The bed sank when you touched it. No tv, no WiFi, security of the property leaves a lot to be desired. The shared bathrooms are dirty and the locks barely work. Holes in the plasterboard walls. Stains up the walls. DO NOT stay here."

"No staff to be seen"

"I booked this for my family during my wedding and wow is all i can say. The soace was stunning and Harriet and Giles just could not do enough for us. I was blown away by theirckindness and generosity. To the point at which they let us put my wedding cake in the fridge. Honestly the best hosts ive ever had. Thanks so much guys i know it trueky meant the world to my mum. "