Hotel dekat Willowbrook Mall

"It was close to many places and easy to get to"

"Room was clean, staff very friendly, bed was comfortable. The only negative was the halls were very warm."

"The property had everything we needed. The only complaint is that someone walked into the room that was supposedly working on an AC and walked into the wrong room. My daughter was alone and was mortified. They apologized and he didn’t try to stick around but knocking is essential. We asked for a do not disturb sign and had no additional issues. "

"I went from paying cash to reserving the room through a third party, and then cash again, I'm still waiting on all my deposit reimbursement. It took over 5 days and a few phone calls to resolve this. The owner was very helpful and I would recommend a stay here, it's quiet an clean"

"Very friendly & helpful staff. Room was very clean, nice and affordable"

"breakfast not as good as other Residence Inns"

"Staff were great and the hotel room was very clean"

"Comfortable beds and nice clean rooms. Location is a bit far from downtown Houston but at least close to the freeway."

"Very clean and well maintained. Breakfast was average"

"We would not recommend at this state if your on vacation. Maybe for business it would be ok. The staff was very friendly. On more than one occasion we didn’t have hot water and in one room the toilet didn’t flush and the AC did not work. Hotel needs an upgrade. Pool was closed. The surroundings of the hotel also looked desolate. Empty restaurants etc and poor landscaping. The landscaping of the hotel was ok."

"Breakfast was good"

"Room was disgusting"

"The staff was so friendly and helpful. The breakfast in the morning was very good—lots of options. The carpet in the room needed cleaning. The AC in small fitness center wasn’t working, so it was very warm in there. The weight machine was non-functional. It would be nice to replace it with one that works. It was nice that there were free weights, but I’d recommend including 15lbs, 10lbs, and 5lbs dumbbells as well. The price point was good, given that World Cup games were driving prices way up...

"The hotel was nice it smelled good and the bed was soft great stay for the price would stay here again"

"The staff was very friendly"

"The hotel is old there was no signage to let you know where you was. The room was dirty the walls need paint there was spider webs in the corner, I had to ask for new sheets and pillowcases because there was other people's hair."