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Best Western Plus Plaza Hotel

2.5 star property
Travelers start their day with a hearty breakfast before cooling off at the outdoor pool, while the attentive staff ensures a seamless stay

Choose dates to view prices

The Best Western Plus Plaza Hotel offers comfort and convenience with a full breakfast, outdoor pool, and spa tub. Enjoy free WiFi, luggage storage, and helpful staff throughout your stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is Rp2.809.053
Rp3.174.230 total
includes taxes & fees
8 Jun - 9 Jun
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About this property

Best Western Plus Plaza Hotel

  • Hotel by the river
  • Take advantage of free full breakfast, a library and a 24-hour business centre at Best Western Plus Plaza Hotel. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self-parking
    • A vending machine, 1 meeting room and free newspapers
    • Luggage storage, a 24-hour front desk and smoke-free property
    • Guest reviews say great things about the breakfast and helpful staff
  • Room features
  • All guest rooms at Best Western Plus Plaza Hotel feature comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and desk chairs.
  • More amenities include:
    • Bathrooms with free toiletries and hairdryers
    • LCD TVs with premium channels
    • Fridges, microwaves and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30.00, per pet, per day, plus a deposit of USD 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 30.00 per day
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts

Frequently asked questions

Does Best Western Plus Plaza Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Plaza Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Plaza Hotel on 8 Jun 2026 start from Rp2.809.053, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Plaza Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 30.00 per day and a fee of USD 30.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Plaza Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus Plaza Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Plaza Hotel?

Checkout is at 11 AM.

Where is Best Western Plus Plaza Hotel located?

Situated on a river, this hotel is steps away from Hot Springs State Park and Bighorn River. TePee Pools and Spa and Hot Springs State Park Bath House are also within 10 minutes.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 525 out of 983 reviews
Rating 8 - Good. 268 out of 983 reviews
Rating 6 - Okay. 91 out of 983 reviews
Rating 4 - Poor. 58 out of 983 reviews
Rating 2 - Terrible. 41 out of 983 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and the staff are lovely!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff. I have stayed here many times because its pet friendly and a great place to stay. My little dog remembers the hotel and gets excited to be there 🙂
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Hope the pool is working in the summer
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Levi

Staff was great, beds were cozy, breakfast area was nice.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, very accommodating. The facilities and room were very clean, bed was super comfy. Love the breakfast!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable. The extra room with the fireplace was a great place to wind down. The staff was very friendly and the lobby had a nice sitting room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing as always- friendly, accommodating and so helpful. We love staying here every time!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

sothea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very accommodating to make sure the best experience. I got upgraded to a queen suite which was super nice. I love chilling in their natural hot springs hot tub. It is so relaxing. Breakfast is good with a lot of options including healthy snacks. Easy parking and right next to the walk path to the river. I highly recommended this hotel for anyone.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rowdy

Great hot tub
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Friendly staff. Good breakfast. Loved the hot tub fed from the hot springs. Didn’t check if it’s hotel policy but there wasn’t any cleaning service after the first night stay. But we asked for towels and could get some at the front desk. Not a problem. We just assumed that it was the policy not to provide cleaning unless requested.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous and the room was larger than expected. I was able to have an early check in. The room itself was dusty but for the most part clean.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Allan

I actually live in Casper, but when when the grandkids come up to visit, we always get a hotel room for their stay. We like that there are multiple hot tubs and we can can usually get a room close to the pool.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful upgrade to the hotel. Great staff, clean, love the hot springs they have at the hotel outside as well. Amazing free breakfast. Always enjoy coming back.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

LINDA

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Western decor. Hot springs hot tub open 24/7
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Linsey

Liked: Cleanliness, staff & service
It was a nice room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

sothea

Nice room with fireplace.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mona

Liked: Cleanliness, amenities, property conditions & facilities
Nice amenities. Rooms are clean and comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, front desk lady was very professional and courteous.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Attentive to our needs when our room had no heat. We were promptly moved to another room which was also an upgraded room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Cool rools. Really good breakfast. Real eggs and great beacon
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Kirk

Disliked: Property conditions & facilities
Unfortunately, my room smelled like a cat litter box and the heater fan at night squeaked all night so I had to turn it off and it got cold, but I’m just not able to get over the cat litter smell that stayed all night long. On checking in I had to wait 15 minutes while the gal was on the phone and then as I was checking in, she went off into the weeds on some conversation that I was not having with her, which was really bizarre. No bottled water available and the water taste like it just came out of the Hot Springs
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful historic property

I have stayed here several times. It is one of my favorite hotels because of its character. It is an historic property located in Hot Springs Park and thus part of the park’s history. Nice rooms and good breakfast as well.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Granville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome! Very dog friendly, definitely our go to stay anytime we are down that way
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kitt

Liked: Staff & service, property conditions & facilities, room comfort

Nice historic hotel.

Nice stay at historic hotel. Well maintained old hotel with updated rooms. Mineral spring fed soaking tub, plus a clean water pool.
Stayed 1 night in Aug 2025