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"I had to move rooms three times because the first room was on the road, which was very noisy, the second room the heater was left on making it a sauna and the AC machine wasnt working, and the third room was ok, but heater outside was very noisy and the walls were paper thin as I could hear the neighbours talking, moving around, sneezing etc. The decor is very old fashioned and needs an update and the floors are very squeaky so you can hear others moving about and when I tried to walk quietly by other rooms, I couldn't. The breakfast was a nice variety however and had your basics and catered for other tastes. The location is good as its only about 5-10 minute walk the York Minster and the Shambles."

"I have stayed at this hotel before and was delighted to find that it's standards hadn't fallen at all. My room was clean and well laid out and had a lovely view of the river & the various boats going up & down. The staff are friendly and helpful and the food, especially the breakfast, is really good. York also has an amazing assortment of shops and various attractions to visit including the Minster, Yorvik, Barley Hall, The Railway Museum, the Castle Museum. I can also recommend the 4pm Adult slot at The Dig."

"Enjoyed staying at this Hilton hotel, room was very clean good quality bathroom suite, it seemed all newly decorated. Bed was very comfortable a good night sleep we had. Breakfast area very clean, and the hot food was superb with lots of other choices to help yourself too. All staff very friendly and helpful. Would definitely stay again. "

"Room comfortable with nice toiletries, staff very polite and helpful.The hotel is right in the heart of York with everything a short distance away. If you’re using the valet parking service it’s £35 per night and not £30 as stated on Expedias website. All in all a very pleasant 2 night stay. "

"We had the most gorgeous stay… staff were really helpful. Our suite was gorgeous. Easy and convenient for York city centre and walking everywhere. Will 100% be back! Thank you "

"Good selection of bars, restaurants and shops nearby. Attentive staff"

"The bed headboard in the room was badly worn out would not expect this from a five star hotel and huge amount of dust on it "

"Nice big spacious room. Breakfast was reasonable but could just do with a little bit more choice. "

"Close ti the river and the sites of York. Great staff, clean rooms and a building with character "