Hotel Ramah Hewan Peliharaan di York

"Very nice comfortable room. Room wasn’t ready during check in time but the staff extended our stay to accommodate, thanks for the peace of mind and relaxation. "

"Summer at front desk and staff were wonderful! 24 hour coffee was appreciated. The room needs serious updates. Though it was a non-smoking room, it smelled of stale smoke."

"Our reservation was canceled less than 24 hours before we were going despite them sending a confirmation email the night before. I wasn’t notified by the hotel, only Expedia. When I called, a manager was supposed to call back, 4 hours later I called again. Manager never called. Exact same thing happened to my brother’s family. Terrible customer service!!! "

"This is advertised as having a pool. The pool was closed for scheduled maintenance. No one alerted us to this. Disappointing when the purpose of the stay was the pool."

"The staff was very friendly and accommodating! "

"The General Manager was exceptionally kind,, warm, and genuinely attentive to every request". The staff made us feel truly welcomed,, turning a simple stay into a relaxing experience the breakfast was Good! Very welcome staff this is one hotel I will always enjoy coming to visit "

"Last year when we stayed there we had a nice complimentary buffet breakfast. This year there was no breakfast unless you ordered off an expensive menu. We didn't realize they had no complimentary breakfast or that it changed from last year or we would have gone somewhere else cheaper with a breakfast!"