"Overall a bit disappointing. Upon arrival the car park entry and exit system was not working which caused issues. There were queues to check in. The room we had was always cold, with a broken unusable safe and a bed which had a large spring coming through the mattress. There was quite a bit of noise from weekend revellers outside which was loud even though we were on the fourth floor. The breakfast was okay but the cooked breakfast had no mushrooms. There were issues again upon departure with the car park exit barrier. I have stayed at Radisson hotels before and so my experience at the hotel in York was not how I had expected it to be. If staying in York again I would look for an alternative hotel."