Yorkshire and the Humber hotel guide. YHA hotel in Yorkshire and the Humber, England

"Very efficient check in with friendly staff. The room was clean. It was an executive suite and very spacious, almost too much so as it felt oddly sparse. As mentioned in previous reviews, the room and furniture were ‘tired’ and in need of updating. The hotel must have been glorious in its heyday but its splendour has definitely faded. Having said that, I thought the 2 night stay was good value, and the hotel is in a very central location. Don’t expect luxury but do consider its value for money and its location. "

"Great hotel can’t fault it ! Staff friendly / clean room / spacious Tip £10 steep for parking can park on George street couple of minutes away for £3.50 "

"Everything was gud "

"Room is not bad. But service has been dropped too much comparing with the last time I visited here. Staff is not that professional now, room service is not properly. I paid for the onsite parking, 49.5gbp per night, but can’t been guaranteed there would be a space reserved for you. But I had to pay for it. And nobody told me I need to pay for it when I was parking, only knew it when checked out. Totally, the management is a bit chaotic, service is not properly as I expected, it’s terrible. I loved this hotel when I stayed here last time. But this time, it was so disappointed. "

"Immaculately clean room and bathroom. Excellent view of the Minster and the river. Helpful,friendly staff. Breakfast was good with plenty of choice to appeal to all tastes. Limited parking but we were lucky to secure a space. Conveniently close to York centre. York is beautiful, historical and fascinating. "

"Grand Hotel , well maintained, and clean , great location "

"Great central location poor parking hotel needs up dating staff really helpful "

"The property welcomed pets however, there was no pet kit for the 25 pounds/day we paid. Also, there was zero flexibility for checking in earlier. Amenities partially closed during our stay, or so busy it required reservations. The shower was moldy. We were told the fridge wasn't even a room feature, when we informed them it was not working (weird, because it was plugged in, producing heat outwards). The room we got faced an alley and we got early morning noises and banging of trash bins being emptied out. All in all for such a pricy place, it wasn't really up to standards for us in terms of basic features, cleanliness and quietness. "

"Very clean. The ventilation in yhe room was a little noisy and there was a smell coming from the sink in the bathroom sometimes "