Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Boks bayi (tempat tidur bayi) tidak tersedia
Jenis pembayaran properti
Informasi penting
Biaya
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
Deposit: CNY 500.00 per masa menginap
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit
Perlu diketahui
Hanya tamu terdaftar yang boleh menginap di kamar
Tamu di bawah 5 tahun tidak boleh memasuki spa, dan tamu di bawah 10 tahun hanya boleh masuk dengan pengawasan orang dewasa
Peringkat nasional
Kelas properti, yang diberikan oleh sistem peringkat kami, didasarkan pada jenis properti, fasilitas, dan layanan.
Pertanyaan umum
Apakah Best Western Plus Grand Hotel Zhangjiajie ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Best Western Plus Grand Hotel Zhangjiajie?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di Best Western Plus Grand Hotel Zhangjiajie?
Check-in dimulai pukul 13.00.
Pukul berapa check-out di Best Western Plus Grand Hotel Zhangjiajie?
Check-out pada pukul tengah hari.
Di mana lokasi Best Western Plus Grand Hotel Zhangjiajie?
Terletak di Yongding, hotel mewah ini berjarak 1,5 km dari 72 Bangunan Aneh serta 5 km dari Taman Adat Tujia dan Kuil Puguang. Kereta Gantung Gunung Tianmen dan Gua Yuhuangdong juga berada dalam 10 km.
Ulasan
Ulasan
6,6
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
7,0
Kebersihan
7,2
Lokasi
7,0
Staf & layanan
6,8
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 2 dari 27 ulasan
10 - Sangat Bagus
2
Penilaian 8 - Bagus. 11 dari 27 ulasan
8 - Bagus
11
Penilaian 6 - Medioker. 8 dari 27 ulasan
6 - Medioker
8
Penilaian 4 - Buruk. 3 dari 27 ulasan
4 - Buruk
3
Penilaian 2 - Sangat Buruk. 3 dari 27 ulasan
2 - Sangat Buruk
3
Ulasan
Terverifikasi
6/10 Medioker
Traveler terverifikasi
22 Mar 2016
Disukai: Kenyamanan kamar
가족여행으로 머문 4박
가족여행으로 4박을 예약했습니다.
4인실에 조식 포함이라 여기로 예약을했던거였는데,
알고보니 3인실이여서 모든게 다 3인 기준으로 되어있었고, 심지어 조식까지!!
일회용품이나 타월은 가져다 달라고 하니 더 추가로 주어서 상관 없었지만, 조식은 당황스러웠어요
당연히 4인실로 되어 있었던 숙박이였고, 조식도 그렇게 되어 있을꺼라고 생각했는데
첫날에 리셉션에 이야길 했더니 1인분 금액을 달라고 하더라구요
돌 아 가는 비행기가 새벽시간라 나머지 1박은 날리는셈 치고 예약한거라 그걸 땡겨와서 먹겠다고 했더니,
우선 첫끼는 호텔측에서 서비스 준다고 했었고, 나머진 다시 이야길 하자길래, 일정을 마치고 저녁에 돌아오니 문제는 없이 해결 되어 있긴 했지만
중국어가 안되어, 의사소통이 안되었다면 많이 당황스러울 수 있는 상황이였어요
그리고 시트는 안갈아주나봐요
침구에 얼룩이 있는걸 봤는데, 그게 그대로 체크아웃할때까지 함께했네요..
정돈만 해주고 가버렸네요
4박이면 한번쯤은 갈아줄만도 한데..
그리고 샤워부스에 물이 안내려갔어요
말하기 귀찮아서 욕조 쪽에 있는 샤워기로 씻었네요
그거 말곤 편히 잘 쉬었어요
걍 걍 그저 그랬어요
Traveler terverifikasi
Terverifikasi
4/10 Buruk
Traveler terverifikasi
14 Okt 2019
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
No help with english at all
Did not want to help and no atm
Traveler terverifikasi
Menginap 8 malam pada bulan Oktober 2019
Terverifikasi
6/10 Medioker
Lena
20 Nov 2018
Disukai: Kebersihan
Es war leider sehr kalt, man kann zwar die Temperatur im Zimmer regeln nur bewirkt es nichts. Das Personal hat uns dafür eine extra Heizung ins Zimmer gestellt. Das Frühstück war eher mager und die Lage ist nicht zentral. Das Personal hat kaum englisch gesprochen war aber trotzdem bemüht. 4 Sterne sind es dennoch keine
Lena
Menginap 2 malam pada bulan November 2018
Terverifikasi
4/10 Buruk
Brian
10 Okt 2018
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Zero English capability. Hotel and facilities are dated and in poor repair.
Brian
Menginap 2 malam pada bulan Oktober 2018
Terverifikasi
2/10 Sangat Buruk
Magnus
8 Okt 2018
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nej nej nej
Detta kan aldrig vara ett 4*hotell. Möjligtvis på 90-talet då bilderna förmodligen är tagna. Mattan i rummet var hemsk med massor med stora fläckar. Duschen ofräsch, svart smuts runt kanterna. Hål i sängkläderna. Närområdet en enda stor byggarbetsplats. Långt till allt. Ingen behaglig vistelse här. Bilder finns men då kraschar appen.
Magnus
Menginap 5 malam pada bulan Oktober 2018
Terverifikasi
2/10 Sangat Buruk
Kitten
4 Sep 2018
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staff does not speak a word of English. Room has a funny odor. Hotel was very very noisy. I got a wake up call at 6:30am and didn’t request for one.
Kitten
Menginap 2 malam pada bulan September 2018
Terverifikasi
2/10 Sangat Buruk
Juanelo
14 Mei 2018
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
did not like it.
yeah i know its a cheap hotel, should not have high expectations, but this one I was really happy to leave it. noisy outside, smelly, breakfast vomitable (smelly you really don't want to eat there! and mostly chinese options.)
I was expecting a bit more English capability since it is a best western chain; asking questions beyond checking in questions was difficult. Also the breakfast is advertised as western but it is not.
A very comfortable stay overall.
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
nice reasonably priced hotel
overall hotel is good but ac don't work
no matter what you do it is set at 26.5 which is way too hot for some people.
breakfast is average.
for the price it is good except too hot for us to be comfortable.
Traveler terverifikasi
Terverifikasi
6/10 Medioker
Mauricio
11 Apr 2017
Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Buena ubicacion
Deberia de tener mas pesonal que hable ingles es dificil encontrar a alguien que hable ingles en horarios fueras de oficina
Mauricio
Terverifikasi
6/10 Medioker
Traveler terverifikasi
23 Des 2016
Tidak Disukai: Kebersihan
Nice for an hotel in the middle of the country
The hotel is reasonably good for Zhangjiajie. Not really in the occidental standards because the floor of the room was durty, the joints in the bathroom were black, the plugs falling from the wall but the overall was confortable. The staff doesn't speak english but is really into the service. They ordered us some food on night and tried to understand our needs the best they could.
Need a taxi to go to the city center but location is good enough. City center is not the best attraction of this area.
Traveler terverifikasi
Terverifikasi
6/10 Medioker
Marika
7 Des 2016
Disukai: Kenyamanan kamar
Ok... Not Best Westerns Best
I had high expectations for this hotel since Best Western chains are usually pretty nice. Granted it was a decent hotel and the front desk tried to be helpful but spoke no English so communication was difficult. The room and bed was comfortable but the cleanliness could use some work. Especially the carpets were very dirty with stains all over them...but they so give you very nice slippers. The free breakfast was extensive but not very western friendly (not their fault as there aren't many western visitors) and the coffee was terrible. Also I know it's a china thing but there was a lot of cigarette smoke especially in the lobby and it would seep into our room regularly. Overall it was fine for the price but I wouldn't recommend for westerners. Another problem was that the website says they have free airport pickup and drop off which they don't so don't even bother asking, every person gives you a different story. Just take a taxi and don't let the cabbies charge you more than 40rmb. I did like the flower and chocolate on my pillow when we arrived :)
Marika
Terverifikasi
6/10 Medioker
sweta
22 Nov 2016
Unclean
I felt the hotel was not that clean. I felt it was not worth the money.
I recommend that suite hotel . very nice , very nice size . and service is good , beside subway service . a nice coffee shop just on ground floor , the view is good , very clean , for the price , cant complaint . you can feel you at home .
Good hotel, buffet was good, staff friendly. Only manager spoke English. Would be helpful to have someone that could speak or translate to plan activities around the area.
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disappointing customer service.
We stayed in the hotel for three nights. The rooms were good but the shower was blocked and water was spilling into the bathroom. We reported it to the receptions but no one came to clear the blocked shower. No one at reception could speak English and I have to use my basic knowledge in Mandarin to communicate.
Well they could not find my reversation. It was 10:30 at night I was tired got ripped by the taxi. $150RMB. It should have been $50RMB at most
Do they gave me a room. $2000RMB for two nights
At least I thought it was.
Room was great more than I needed.
When I checked out I ask for a receipt. Well again no English and was told he did not know what I was charged per night so he could not give me a receipt.
I'm sure if I spoke Chinese I would have been given a receipt. So u don't even know what I was charged. We will see
If you know Chinese I think it's a great place
It was a very nice hotel overall a little expensive compared to other hotels we had in China. The only problem I had was the main floor restaurant service was not very good wouldn't recommend that. Although the free breakfast on the secound floor was excellent.
We stayed in an executive suite and it was very comfy. However if you are going to be at the Zhangjiajie national park area, I would recommend getting a hotel near there. This place is 40 minute bus ride and people don't speak English.
Taxi drivers won't turn on the meter and they would ask ridiculously high price. We had to pay 50 RMB to get to the hotel but if you get arrive at the airport before 9:00 PM take the burgundy color minibus to wherever you are going. It's just 12 RMB per person to get to the mountain.