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Hilton Zhengzhou

4.5 star property
Travelers find rejuvenation at this luxury hotel through indulgent spa treatments at ISPA and refreshing swims in the indoor pool

Choose dates to view prices

Hilton Zhengzhou provides a luxurious retreat near Henan Stadium with international cuisine served at three restaurants. Guests appreciate the rejuvenating massages and facials at ISPA, while enjoying the convenience of two bars, free in-room WiFi, and an on-site grocery store.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is Rp1.131.966
Rp1.319.873 total
includes taxes & fees
21 Jun - 22 Jun
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Reception
Sheraton Grand Zhengzhou Hotel
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  • Pool
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  • Parking included
9.2 out of 10, Wonderful, 55 reviews
The price is Rp1.131.966
Rp1.319.873 total
includes taxes & fees
24 May - 25 May
Sheraton Grand Zhengzhou Hotel
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

At check-in, guests must provide a negative COVID-19 test result

Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 350 per stay.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Rollaway bed fee: CNY 350 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Hilton Zhengzhou have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Zhengzhou?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hilton Zhengzhou on 21 Jun 2026 start from Rp1.131.966, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Zhengzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Zhengzhou?

Self-parking is free at this property.

What time is check-in at Hilton Zhengzhou?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Zhengzhou?

Checkout is at noon.

Where is Hilton Zhengzhou located?

Located in Jinshui District, this luxury hotel is 2.5 mi (3.9 km) from Henan Stadium and 3 mi (4.9 km) from Erqi Memorial Tower. Century Amusement Park and Zhengzhou Museum are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 129 out of 204 reviews
Rating 8 - Good. 55 out of 204 reviews
Rating 6 - Okay. 14 out of 204 reviews
Rating 4 - Poor. 5 out of 204 reviews
Rating 2 - Terrible. 1 out of 204 reviews

Reviews

Verified

6/10 Okay

Effie Kai Li

Outdated looking but still clean and manageable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
I like the breakfast. It has more options and tasty.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Frank

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness of property; Friendliness of Staff
Verified

8/10 Good

Ihab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good expirience

Great hotel. Clean and goòd staff. Old furniture needs updating. Locatiin is not so bad u can find fast food in a walking distance. Great breakfast.wow. value for money is excellent. Note they speak average english which is hard to find in zhengzhou.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Seok Bee

Liked: Cleanliness, property conditions & facilities, room comfort
The staff are not multilingual so communication is a big problem. Although my rooms are prepaid I found out later I was charged for the stay. I called them and they told me that they did not receive payment from Hotel. Com
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Nien chi

Liked: Cleanliness, staff & service, amenities
非常人性化及有禮貌，要晚一點退房也ok
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

takamichi

Liked: Cleanliness, staff & service, property conditions & facilities
言葉もわからない。　スマホも使えない老人に大変親切にスタッフ一同対応してくださり、なにも不自由なく滞在できました、おかげでビジネスもうまくいき感謝しております。　　さすがヒルトンホテルです。またお伺いいたします。ありがとう　　
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne expérience dans cet hôtel. L’équipe est top
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Weiyao

Disliked: Staff & service
…
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Chi-Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員非常熱情且有禮，房間舒適，交通機能亦為方便。 酒店內整體環境、衛生情況皆良好，值得再一次入住
Stayed 2 nights in Dec 2023
Verified

8/10 Good

PUI CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比高

還算近地鐵站，性價比高，早餐略為遜色，服務很好。
Stayed 1 night in Aug 2023
Verified

6/10 Okay

YUK SUM BOWIE

Liked: Room comfort
Disliked: Cleanliness, staff & service

真心差的五星級酒店

鄭州希爾頓酒店, 不可能說是五星級酒店的標準, 需則我及家人已是該酒店多年的會員. 分別住過不同地方的希爾頓酒店, 但鄭州希爾頓酒店提供的服務, 可以說十分差勁. 在這裡分享一下, 因女兒在酒店的房間弄傷手指, 分別打給前台及管房, 要求提供一塊小膠布處理. 但她們只說沒有可以提供. 我女兒說, 如要收費都可以的. 但員工都說沒法提供. 她唯有自己上街尋找小膠布吧. 這裡, 決不是前台前線員工的錯誤. 酒店的管理層們. 你們管理的鄭州希爾頓酒店. 在五星級的標準,可以說十分馬虎. 不能說有提供服務. 我會考慮不再入住希爾頓的酒店
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Wai Sao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務態度很好
Stayed 1 night in Dec 2019
Verified

8/10 Good

Choon Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid hotel

Good service helpful staff concierge very helpful will recommend to friends
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is absolutely beautiful! The rooms are very clean and comfortable. The staff were friendly and accommodating to our every need. Public transportation was readily available. Overall, I can’t say enough good things about the hotel...worth every penny.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious, and the beds incredibly comfortable. The staff here is very friendly and responded quickly to our requests. We also enjoyed the breakfast buffet every morning
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

ホテル自体は非常に清潔、かつ快適でした

ホテル自体はさすがにヒルトンだけあり、清潔、快適でした。　こちらに入っているイタリア料理店で食事をさせて頂きましたが、値段的にはかなりお高めでしたが本格的で非常においしかったです。 ただ、一点だけ朝食込みのプランでHotels.comを通して予約をし、チェックイン時も朝食込みとのことでしたが朝食のレストランに行ったら込みではないということで、フロントと１５分以上もめることとなりました。結果的には２部屋予約しておりもう一つはちゃんと朝食込みとなっていたため納得を頂き処理できましたが、朝食を頂く時間がほとんどなくなってしまいました。こちらだけ残念でしたが、対応頂いたフロントの方英語が流暢でしたので問題はありましたがまだ印象としてはさほど悪くありませんでした。　
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hilton Zhengzhou was wonderful. Very Clean, and the staff was incredibly friendly.
Stayed 6 nights in Aug 2019
Verified

10/10 Excellent

Chau Ha Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in this hotel for 2 nights. The staff are super nice and friendly. The room is spacious and very clean and tidy. We had to catch an early flight on the second day of stay. Asked the concierge to book the taxi in advance and they were so considerate to remind us to get the packed breakfast. The packed breakfast really saved our stomach when waiting for the flight at the airport. Highly recommend this Hilton hotel.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
両替をするとき、端数の1元等の細かなお金の用意ができていません。レートがいいので残念です
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

SHINYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

출장으로 다녀왔습니다

서비스도 좋고 깨끗합니다
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

SHINYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

출장으로 간 숙소였는데 매우 만족합니다

편리하고 좋았습니다
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was clean. The in room food service was catch and go for accurate order. The laundry service was poor. Items returned dirty but folded nice and neat. Only stayed 2 nights. Check clothes when you get them back, or do not use service. Very poor. Had to re-wash. Did not find out until at next location.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

SIYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Suite is big，speedy check in and check out, free car park and many restaurants. Good location! Nearby Metro.
Stayed 2 nights in Jul 2019