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"Staff were welcoming and attentive. Room was clean, spacious and beautiful. Spa and health centre fantastic too. Loved our stay here. "

"Was better than I thought it be "

"Overall we had a lovely time. However we didn't think the service was particularly great and the breakfast on both days was appalling; we were asked what time we wanted breakfast and stated 9am but on both days there was nothing left. We had to ask for everything we wanted and when things arrived they arrived separately therefore not allowing us to eat together or as one complete breakfast. The staff on duty were not visible in the dining area to ask. Our room was comfortable but we were...

"Lovely hotel with great facilities, the health club and pool are amazing. "

"Lovely hotel in a beautiful setting. Very good value for money."

"First room was a twin instead of a double the lady on reception changed us which was great the only other thing was that there was only one set of towels for 2 people & a glass each would be great as well.Food was great & all staff helpful."

"We booked a nights stay as we have recently booked our wedding at this hotel, we couldn't of asked for a better place to get married, rooms were excellent, spa was busy but it was valentine's weekend and the food was superb. We are more than happy to share with our family and friends after our nights stay"

"I love staying at the Quay. The rooms could do with a better shower. Staff fantastic as always, bed very comfortable, breakfast super tasty. "

"We haven't stayed at the Empire hotel before but will definitely be back, friendly helpful staff, good service and food, beautiful hotel with pool and spa, pool was lovely "

"Lovely looking hotel m, a bit tired in places . Freindly helpful staff especially the reception staff . Had a lovely massage and enjoyed pool sauna , food really nice and would recommend the hotel overall good stay ."