Dear Philippa,We cannot thank you enough for your fantastic feedback.We will pass on your kind suggestion to the management.It is great to learn you had a good time.We really hope you visit us again soon, Philippa.Loving Greetings!Hotel Riu Tikida DunasOnline Reputation Manager

Dear Faisal,We strive to make all of our guests feel welcome and relaxed during their time with us, therefore, we are very grateful for your fantastic feedback.We aim to please and your praise lets us know we are doing our job.Looking forward to your next visit.Warmest Regards,Hotel Riu Tikida DunasOnline Reputation Manager

Dear Martin,Thank you for taking the time to share with us your thoughts.We are happy that the service you received during your recent stay did meet your expectations. However, we are sorry you were not entirely satisfied with the food choices as we give great importance to meet all guests expectations.Your feedback has been shared with our team to discuss as we hope you will consider returning to allow us to have the opportunity of restoring your faith in our brand and services.Kind Regards, Hotel Riu Tikida DunasOnline Reputation Manager

Dear Asif, Thank you for taking the time to post a review of your stay with us.While we were disappointed to read your review, we appreciated you bringing these issues to our attention. We sincerely apologize for any inconvenience and assure you that we are constantly striving to raise the bar for our services. We are grateful for your valuable feedback, as it allows us to see our product and services through the eyes of the guest and adjust if necessary. Your comments will be shared in order to ensure your experience is not repeated in the future, or in case our standards have not been fulfilled at some point. It is our hope that we will have the opportunity to welcome you back to our property very soon.Kind regardsHotel Riu Tikida DunasOnline Reputation Manager

Dear Imran,Thank you for your comment.It is very important for us to know the feelings with which our guests left. And that is why, observing your evaluation, we feel satisfied and we are looking forward to your return so that we can offer you another unforgettable experience with us.Yours faithfully,Hotel Riu Tikida DunasOnline Reputation Manager

Dear Mohammed Zakir,We are so pleased to read your positive feedback. We really thank you, it is very much appreciated.Reading that you enjoyed your stay is very rewarding.Nevertheless, we are sorry for not getting everything right, we will take it into consideration.It would be great to host you again, Mohammed.Kindest Regards!Hotel Riu Tikida DunasOnline Reputation Manager

Dear Joyce,It was a real pleasure for us to receive your complimentary comments and to note that you greatly appreciated different aspects of the hotel that contributed to your highly satisfactory experience. Please be assured that we will follow up on your comments and address them with the relevant departments. departments concerned.We look forward to your return and the opportunity to provide you with another memorable experience in our facilities. We look forward to welcoming you with open arms.Yours faithfully,Hotel Riu Tikida DunasOnline Reputation Manager

Dear Amudalat,We are very pleased with the feedback you have given us, from which we gather that you have enjoyed your stay with us and that you have fond memories of your stay.Please know that we would love to have you visit us again so that we can meet your expectations again.Come back soon!Yours faithfully,Hotel Riu Tikida DunasOnline Reputation Manager

Dear HamidReza,Thank you for staying with us.We are truly disappointed to read that despite the efforts of our team and the goodwill of our staff, we were unable to fulfil your wishes and you did not find anything positive about our hotel.Please note that these reviews are thoroughly checked, in order to know about every guest’s stay, however, due to the choice of words, which are not interpreted and received as criticism, but rather as an attempt to offend, we cannot respond.Sincerely,Hotel Riu Tikida DunasOnline Reputation Manager

Dear HamidReza,We are very sorry to learn that you were not fully satisfied with your stay.In regards to our food offer, it is unfortunate to learn, that regardless our chefs’ efforts, we could not meet your taste.In order to fulfil every guest expectations regarding food, our main buffet and theme restaurants offer a great selection of exquisitely presented local and international dishes which are prepared daily with the utmost care and using fresh ingredients. We regret that we failed to live up to your wishes and we do check daily our food offer, combining quality and variety catering for all tastes.Needless to say, we are very sorry to read that you felt sick. We follow strict procedures while handling our food products, in order to prevent and avoid any kind of alimentary risks or hazards.At RIU Hotels & Resorts health is our priority. Therefore, we follow a food safety protocol, ensuring product safety and quality, in all our F&B processing, preparation and service processes.We can guarantee that our regular H&S inspections show optimal results in this area.Your review will be forwarded to the different departments in charge.Best Regards,Hotel Riu Tikida DunasOnline Reputation Manager

Dear Mohammed,Thank you very much for choosing us and for sharing your review about your last stay.We truly appreciate your comments regarding your stay.We look forward to hosting you again in the near future.Kind regards,Hotel Riu Tikida DunasOnline Reputation Manager

Dear Julian,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with some aspects of your experience. Please accept our apologies.Your review will be passed on to the departments in charge.We hope we have the opportunity to welcome you again soon.Best Regards,Hotel Riu Tikida DunasOnline Reputation Manager

Dear Salim,We really appreciate you sharing your outstanding feedback about your recent stay at our hotel.Thank you very much on behalf of our staff, Salim!We wish you a lovely day and we hope you will visit us again very soon.Caring Regards,Hotel Riu Tikida DunasOnline Reputation Manager

Dear Koasar,Thank you for your comment. It is always nice, to receive reviews like yours, from which we can deduce, that we do our work in the line that characterizes us so much.You can be assured that we will record your comments and take them up with the appropriate departments.We would very much like you to visit us again soon at any of our facilities around the world so that we can continue to offer you the best we have to offer.Yours faithfully,Hotel Riu Tikida DunasOnline Reputation Manager

Dear Nadia,Thank you very much for your comment, It is very important to us that our guests leave satisfied and looking forward to visit us again.We hope that you will choose us again and that we will be able to offer you an unforgettable experience with us.Yours faithfully,Hotel Riu Tikida DunasOnline Reputation Manager

Dear John,Thank you for taking the time out to leave a review!We are glad to hear our service exceeded your expectations and you had a pleasant time at our hotel. We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Tikida DunasOnline Reputation Manager

Dear Nicolas,Thank you for staying with us at Hotel Riu Tikida Dunas and sharing your experience on Expedia.We are so happy to hear you enjoyed your full experience with us, especially the great service you received.It is our hope to have the pleasure of welcoming you back in the near future.Kind Regards,Hotel Riu Tikida DunasOnline Reputation Manager

Dear Zahid,Thank you for taking the time to write a review of our hotel. We are very pleased to know your positive comments and we sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Tikida DunasOnline Reputation Manager

Dear Ann,Thank you very much for choosing us and leaving your brilliant feedback!We endeavour to go above and beyond to ensure our guests have a memorable experience. Knowing that you were happy with your experience makes us want to continue improving.Looking forward to welcoming you again very soon, Ann.Kindest Greetings,Hotel Riu Tikida DunasOnline Reputation Manager