Kolam renang outdoor, dengan payung kolam renang dan kursi berjemur

Ulasan untuk Sublime & Colorful 2-Story Penthouse with Hot Tub

3 out of 5
Sublime & Colorful 2-Story Penthouse with Hot Tub
Carretera Chetumal Benito Juarez km 250, Bahia Principe, Quetzal D5, Akumal, QROO

Ulasan

4,0
Penilaian 10 - Sangat Bagus. 0 dari 1 ulasan" "
Penilaian 8 - Bagus. 0 dari 1 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 1 ulasan" "
Penilaian 4 - Buruk. 1 dari 1 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 1 ulasan" "

8,0/10

Kebersihan

2,0/10

Staf & layanan

4,0/10

Kondisi & fasilitas properti

Ulasan

4/10 Buruk

Linda

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Very disappointing!!
The code they sent for key was incorrect; they never did send anyone to help. The property management Olahola is terrible. They quit answering their phone at 2:30. A girl from downstairs called them and got the correct code. Wasted over an hour of our time to get in. The hot Tub pictured and advertised does NOT work; doesn't hold water, hot water trickles out and would take 2 days to fill. The microwave does not heat food, and there is NO mirror upstairs - bathroom or in the bedroom. It is a lot of stairs to the upstairs room/bathroom. And the private beach is on the other side of a 4 way highway. Not easy to get to. Picture of place looks like you can see the beach - not true. Very disappointing. No extra toilet paper, no dishrags, no paper towels, no extra garbage liners. We were there for 4 days for heavens sakes. And there is a strong smell of sewage when you drive in. Blech
Menginap 4 malam pada bulan Februari 2020