Hotel dekat American River Parkway

"I will use again when needed "

"Terrible management, cockroaches everywhere!! Manager lady needs to be fired!!"

"Don’t go there there’s bedbugs. My girlfriend got beat up and they still haven’t gave me my deposit."

"Once again a visit that was perfect! Great front staff! Room was clean and quiet and breakfast was wonderful! Thank you!"

"."

"I used a bottle of water that was on the desk did not see the $5 tag tell after I opened it and they charge me $10 for a small bottle of water"

"Amazing staff… friendly and accommodating "

"The propertywas close to many shops and Starbucks, easy access to the fwy!"

"The staff were helpful and seemed actually caring. The property I lovely and quiet, I was tired and had a great experience in the calming atmosphere."

"Excellent location! Great helpful friendly staff! Will be back again! Thank you!"

"Overall clean. Everything worked in the room. Very nice staff. Good location."

"I would not recommend this hotel. It was the noisiest room I had stayed in ever. Air unit on the roof. The door to the bathroom was a big joke. It was so old, the rollers were worn-out and made noise we could not stop. They also didn't clean the room two days. So, I am done with Best western Plus. Sorry it is the truth, Very unhappy customer."

"Had a great stay!"

"This property is under maintenance but the staff is doing everything they can to keep customers happy. The hallway carpet is dated and the rooms need renovations. The hotel is working on it, but it is clean. I like the shampoo, conditioner, and body wash are provided. Breakfast was optional, but it is cooked to ordered. The cost of the breakfast is worth the price due to food inflation. I did not use the pool, but it appears clean and ready for use."

"Shower had holes in the ceiling, no water pressure. Walls in the rooms were dirty. Only 1 ice machine worked."

"The breakfast could be a bit better, overall, we had a great stay"

"The room was clean as it could be. It was in big need for maintenance. Walla were dirty. Tub had repaired spots and the overflow cover was handing by a screw. The light fixtures were old and needed cleaning. Broken furnishings. The kitchen was nice but empty of items. I later found the brochure that said you can ask for kitchen items in the office. The kitchen light switch didn’t work very well… The garbage in the back was overflowing into the parking lot where our room was. No hairdryer. But...

"Room could been cleaner, comforter has a couple of strange looking stains. The shower could have been more clean as well. Customer service was awesome & the complimentary breakfast was solid."

"Staff , breakfast , clean room"

"Had to buy toilet paper because they were out for almost the entire week that I was there. Also, the key cards decided to stop working and since it was after 10pm both times, I had to sleep in my car. The staff was very unhelpful and stated that the managers are the only ones that could issue a refund or compensate for new nights but they live in another country. Also, not very clean. And it was very hard to get new towels in a timely manner. Waited a whole day for new towels."