Hotel dekat Arc Leisure Centre

"There was only one member of staff there over our 2 day stay & she was really nice and helpful (she seemed to be covering reception, housekeeping & kitchen). Got to say all the public areas could do with a good hoover and the skylight in our room was covered in green algae. Our room was clean (apart from the skylights) but small. Breakfast was really poor for the price we paid. Hotel in general needs a good update as has loads of potential."

"Dog friendly and in good location. Very handy for one night stopover and would use again. Room could do with a bit of deep cleaning/ maintenence in some places, particularly mould around bathroom window frame. "

"Handy & cheap for Black Rockstars to "

"Very welcoming and ideal for our nights stay walking the Limestone Way. In a central location in Bonsall. Would recommend"

"Accomodation was larger than it looks in the photos, which was a nice surprise. The beds were comfortable, however I would take earplugs as I struggled to sleep due to the cars going past outside. I had to go and buy some from the town centre. At night the cars whizz past really fast. The listing states that there is free parking but this isn’t true- you have to pay for it. I have asked Hotels.com to amend this as it’s false advertising. The reason we booked this hotel was for the free...

"Very tired hotel! Geo thermal pool is not geo thermal. Rooms are untidy and dirty. We had ‘willies’ drawn in to the bathroom mirror. Screws in the wall but paintings in the wardrobe. ?? Carpet was dirty and other guests rubbish still on the floor. Curtain rail was broken and hanging off the ceiling so curtain would not shut properly. Spa was very tatty. We were told on checkout that the hotel had only recently been purchased and was being renovated but that was not advertised. If you are going...

"Everything was amazing the hotel .the meals And the room ,the staff were friendly and helpfull"

"Everything was absolutely amazing! I hope to return again this summer. We loved Svitlana, the property manager. She has such a gift in hospitality. "

"Room was clean but dated and could do with a refresh. Evening meal was excellent, I had the steak & Malbec pie and it is one of the best pies I have ever eaten. Breakfast was a bit hit and miss, there were two of us and one wanted black pudding and one didn’t but neither got any, nor did we get the fried bread, there were only two juices available, orange and apple (I think) but the orange juice ran out and not replenished although there were staff around. You could have tea or coffee by request...

"I loved the place, I was welcomed with a welcome package with tea and supplies. It was a 245 year old cottage so it has a few “features” which I loved the most about the place. I loved the three story staircase which was very good cardio. I’d love to stay again wonderful "

"The Family Tree is wonderful. There aren’t many places we would make a point of going back to but we will go back to The Family tree. Breakfast excellent ; staff, and we single out Linda because she went the extra mile to help us, are great. "

"We had reason to request to move room and the staff were very accommodating and looked after us well - top marks for that. The evening dinner (pie of the day) was actually unexpectedly excellent and the accompanying veggies were nice and crisp - very enjoyable. The only minor quibble was that due to TV mounting it was next to impossible to get a HDMI stick plugged in (something maybe to check into). Anyhow, all in all, nicely situated and a nice place to stay at and all the staff we encountered...