Hotel Premier Inn di Ascot

"Hotel nel complesso ottimo vicino alla metro per raggiungere tutte le destinazioni. Camere belle anche se la moquette mi lascia sempre un pó perplessa perchè non mi da una vera sensazione di grande pulizia. Colazione discreta un po confusionaria e potrebbe esserci più scelta. Hall e sala colazioni bella ed elegante. Consiglio "

"Our room was pretty clean. Small but clean. The size didn’t really matter to us because we were out exploring most of the days. The meal deal for dinner and breakfast is a pretty good deal with lots of options at their breakfast. However, our second to last night at the hotel we ended up with a clogged toilet. I tried to call reception and nobody answered. I went to the desk and was given an email address and phone number for customer relations. I emailed them and the automatic response that I...

"It was good, up to expectations "

"Clean rooms, pleasant and very helpful staff, and amenities exactly as described. The location is very convenient, very close to the train station and city center, with easy bus connections. Breakfast is available as an additional package and is well prepared and satisfying."

"Staff were excellent, especially Elizabeth at the front desk. WiFi was pitiful - my Zoom conversations kept pausing. The room was ok but no valuables safe and a bit shabby around the edges."

"Es gab angebliche Bezahlungsprobleme zwischen Expedia und dem Hotel. Statt vernünftiger Auskunft wurde man immer wieder zum Warten aufgefordert ohne genaueres erklärt zu bekommen. Als ich fragte, was dies nun für uns bedeuten würde, hatte ich innerhalb von 5 Minuten den Zimmerschlüssel. Insgesamt war das Personal sehr langsam und weniger freundlich. "