Search Hotels Near BB&T Soccer Park, Advance

"I’ve stayed at this property for over a decade due to its location and because it’s a chain hotel, I thought I could count on a minimum standard. Not so. The place is in severe decline. My friend and I had 2 rooms for 7 days each and.. - we had tepid to cold showers everyday. - flood in breakfast area from ceiling leak. - filthy elevators - followed by man with broom and dustpan onto elevator asking for tips. The front desk could see him clearly. We felt very uncomfortable. - taped down carpet by elevator on 4th floor - we talked with front desk personnel and a manager with nothing but a “sorry”. This place is a horrible representation of a Best Western Plus hotel. "

"Looks like remodeling, going on. no alarm clocks n room WOODEN HOLLOW inexpensive doors on rooms, and bathroom . The beds were ok, curtains ok, floors n room ok. But the bathroom shower needs more updateD work done. No sink stopper SO RATED the room a 8 0ut of 10 ."

"I liked the staff and clean room."

"Stayed here for just a short time so didn't need to use laundry facilities, etc. Pros: In better condition than other places we have stayed in a similar price range. Nothing was worn or old (although a few handles were loose). The towels were impressively large and fluffy, and staff gave us an extra one, which was very nice. The fridge was sparkling clean and we were given a freshly cleaned shower curtain without asking. The staff was very friendly and helpful. Cons: beds are very squishy, so if you need a firm mattress, this might be a problem. TV has limited number of channels and our room smelled like cigarettes, as most rooms in long-term places seem to do."

"The staff were courteous and helpful. Parking is good, I left prior to having breakfast so I cannot comment on that. The property was clean; however the building is old and in need of updating "

"Everything was clean the rooms were very comfortable "

"The staff working when I checked in were great, friendly and very welcoming. The staff the next morning kept talking loudly to each other in the breakfast area. When I told the staff that they were out of coffee, they sent me into the kitchen to tell the personal that they were out. The front desk appeared that they could not be bothered. The breakfast food left a lot to be desired. Eggs were cold (not room temp) but cold. The muffins seem to have just be thawed and the centers were very cold and very stale. The waffle station was great and saved the day for breakfast. Location of the hotel to the Hanes Mall area was great and getting in and out of the hotel was easy. If you need handicapped parking, the location has 4 spots in the back of the building. Was surprised that there were not any in the front of the building. Rooms were clean with all in room amenities adqeuately stocked. No issues at all with the room."

"Price of room should reflect property. At least you know what you get with cheap prices..I was afraid to sleep in bed in fear of getting lice,bed bugs, or scabes from unclean sheets, blankets, and pillows. "

"I booked the executive suite, I was not given the suite. I was given a basic king room. Huge cost difference. That room had mold, the curtains had rips in them, the tub was peeling, hall smelled like mildew, the carpet was coming up near the heating/cooling unit. Staff was kind. They weren't able to give me a refund because I used Cheaptickets but were still kind. Quiet enough for a good nights rest. Easy to access. Kind staff."