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Casa Arte Bacalar - Gratis Renta Bicicletas

3.0 star property

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Located close to Laguna Bacalar Ecological Park, Casa Arte Bacalar - Gratis Renta Bicicletas provides free self-service breakfast, a terrace and a garden. Adventurous travellers may like the hiking/biking trails at this hotel. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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About this property

Casa Arte Bacalar - Gratis Renta Bicicletas

  • Hotel near Lake Bacalar
  • Located close to Laguna Bacalar Ecological Park, Casa Arte Bacalar - Gratis Renta Bicicletas provides free self-service breakfast, a terrace and a garden. Active travellers can enjoy hiking/biking trails at this hotel. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • Free bike hire, concierge services and tour/ticket information
    • Outdoor furniture, smoke-free property and bike tour information
  • Room features
  • All guest rooms at Casa Arte Bacalar - Gratis Renta Bicicletas boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and minibars (stocked with some free items).
  • More conveniences in all rooms include:
    • Bathrooms with baths and free toiletries
    • Balconies or patios, fridges and cookware/dishes/utensils

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7.8 out of 10, Good, 207 reviews
The price is Rp401.711
Rp540.019 total
includes taxes & fees
26 May - 27 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets are allowed for an extra charge of MXN 250 per pet, per stay (maximum MXN 900 per stay)

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 250 per pet, per stay (maximum MXN900 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Is Casa Arte Bacalar - Gratis Renta Bicicletas pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 250 per pet, per stay.

How much is parking at Casa Arte Bacalar - Gratis Renta Bicicletas?

Self-parking is free at this property.

What time is check-in at Casa Arte Bacalar - Gratis Renta Bicicletas?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Casa Arte Bacalar - Gratis Renta Bicicletas?

Checkout is at noon.

Where is Casa Arte Bacalar - Gratis Renta Bicicletas located?

Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Ecopark Bacalar and Fort of San Felipe are also within 1 mile (2 km).

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Reviews

Reviews

7.4

Good

8.2

Cleanliness

7.6

Amenities

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 18 out of 46 reviews
Rating 8 - Good. 12 out of 46 reviews
Rating 6 - Okay. 5 out of 46 reviews
Rating 4 - Poor. 4 out of 46 reviews
Rating 2 - Terrible. 7 out of 46 reviews

Reviews

Verified

10/10 Excellent

impulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and good location close to the lake
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Location was perfect - walking distance to everything (bus station, lagoon, centro) Place was spotless Claudia was always available on WhatsApp for any questions we had and even helped us get a transfer to Guatemala Thank you so much we were really happy with our time here
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia, the receptionist, was super friendly and helpful.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, but basic place to stay.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

impulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This doesn’t qualify as a hotel. It is a total Rip-off. They asked to pay in advance before seeing the property. The place turned out to be horrible, very different in person. A total fraud. Dirty towels, sheets, with bugs in the room. The AC did not work, the temperature in the room was about 100oF when we arrived. I felt as if we were in an oven. Don’t book at this place, there are much better choices in Bacalar for the same budget.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The features portrayed in the hotel add are a bit innacurate. First there’s no front desk. You hsve to comunicate by WhatsApp, Second, there’s no Spa, third, the free use of kayak and bikes is not quite accurate. We tried to use a kayak and we had to reserve a time but when we got to the waterfront club house which was far away, perhaps 2 kms or 1.5 mile, we were told that there was only one kayak available but we were 4 guest! It was a big let down not to be able to kayak in that beautiful water.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Verified traveller

Missing amenities, slow communication

Booked the family room with 3 beds, only provided one towel (when requested more that evening, did not receive until next morning after several more requests). Hair dryer was also not provided until the next morning after being requested the evening before. Host said they couldn’t read the entire message in the hotels.com app, and the WhatsApp number provided by hotels.com was incorrect. Beds in same room as kitchen. Mold in bathroom. No microwave (says there is one in the listing). No kitchen towel. Listing says it includes a night tour, which we were not given. We were offered a 2 hour use of kayaks (at a different location 5 minutes away) after 930 AM the next morning, which unfortunately we couldn’t do due to wind.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Should have left early

If you are booking on a budget, take your expectations and lower them again. This property appears nicer on the pics than in person. The breakfast is pre packaged croissants and a fruit bowl placed in your room. We had to text the property everytime we wanted to shower with hot water and often it was like warm - maybe for eco friendly reasons? The power went out for several hours one day and we were told it was all around town, which it was not. We did not have blankets the first night, but once we asked, Claudia (who was wonderful and helpful) quickly brought them. The property is not far from a section of the lagoon, but it is not very close to the center of town or the area of the lagoon that is considered seven colors. Claudia was the best offering for this property, and she had to often wait for responses from her “manager” who was not helpful or responsive when I told him I had medication in our refrigerator that needed to be cold after the power had been out for hours and the mini fridge lost its coldness.
Stayed 6 nights in Jan 2025
Verified

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NO RECOMIENDO ALQUILAR ESTE INMUEBLE por lo siguiente: - el check in está marcado a las 3 con pago de reservar al llegar a la estancia y desde las 11:30 am me estaban requiriendo el pago, dejándome en incertidumbre de que si se respetaría o no mi reserva a pesar de hacerles el pago. - la seguridad, al llegar a la propiedad la cerradura de la entrada principal no funciona, solo hay una piedra que detiene dicha puerta además de que la llave del alojamiento pegada en la puerta de entrada por lo que cualquier persona puede tomarla exponiendo a los huéspedes. -higiene pésima los trastes de cocina la jarra de café los pisos estaban sucios polvosos y los muebles apolillados y a punto de caerse, una de las camas igual rechinaba muchísimo impidiendo descansar y apolillada, polillas volando en el interior, la puerta del baño cayéndose casi desarmada sin cerradura y con una piedra para atrancarla, en el grifo del lava trastes tuberías en mal estado cae un chorrito de agua lo que es desesperante para lavar una simple cuchara, se contrató para cuatro personal y solo había tres platos, dos tazas y no había cerillos o encendedor para usar la estufa - PUBLICIDAD ENGAÑOSA ofrecen desayuno el cual NO EXISTE no ofrecen nada, solo dejan lo que se consideran amenidades unas manzana unos plátanos y botellitas de agua y tres paquetes de cuernitos tía rosa, además caducados, el azúcar llena de hormigas y el café soluble con polillas. Háganse un favor disfruten sus vacaciones y no alquilen esto.
Repisas donde se encuentran los platos sucias y apolilladas con marcas de restos de comida
La presion casi nula del grifo del agua en el lava traste
La barra para desayunar collendose, desnivelada, apolillada y una de las dos sillas para cuatro huespedes
Estás amenidades es lo que OFRECEN como desayuno,
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Emilio Rafael

Liked: Cleanliness, staff & service, amenities
La habitación y el personal súper Excelente, volvería a regresar. Únicamente falta presión en el agua fría.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

*B TVE brisia nayeli

Me cambiaron de hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

Laura

Liked: Cleanliness
Disliked: Amenities
La chica que nos recibió muy amable, el aire acondicionado y la conexión de internet funcionan muy bien. La habitación estaba muy limpia, hay detalles, que demeritan la limpieza, por ejemplo, la pintura de las paredes con moho (aunque la habitación no huele a humedad), la puerta del ba&o sucia, Esto de la pintura yo lo había leído en otros reviews, al ser comentario constante asumí se había corregido, pero no. Una taza rota, el frasco de café mal cerrado, y húmedo, (no se antoja tomar café de ahi) , NO ES DESAYUNO INCLUIDO, es fruta de cortesía, No hay cafetera, es una jarra para calentar agua, los utensilios de cocina muy limitados, no se antoja cocinar. Si nos dieron un garrafón de agua, las toallas, aunque limpias, muy viejitas, incluso la de manos deshilachada. Muchos detalles que, si se arreglan seria un muy buen lugar, actualmente, por esos detalles, nos quedamos con la percepción de que pagamos mucho por lo que recibimos.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service
Pas représentatif de l’annonce
Stayed 1 night in Aug 2025
Verified

8/10 Good

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Hôtel très convenable avec un super rapport qualité prix. À 400 m du lagon et à 10 minutes du centre. Chambre spacieuse et bien adaptée avec un coin cuisine et même des œufs, fruits et gâteaux. Le prêt de vélo est vraiment très pratique ! La chambre 1 est un peu vieille mais très propre.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Gaby

Liked: Cleanliness, amenities
Una habitación escurría el agua de que llovió. La calle de acceso no tiene alumbrado y dá miedo salir en la noche o llegae tarde.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Raffaella

Liked: Staff & service
Rapporto prezzo ottimo però è per persone che si sanno adattare. Posizione ottima
Stayed 1 night in Apr 2025
Verified

8/10 Good

Stephane

Liked: Cleanliness
Disliked: Property conditions & facilities
Notre hôte Claudia a été a serviable et réactive a toutes nos demandes a l'improviste. Merci.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Jenniepher

Liked: Cleanliness, staff & service, amenities
Me pareció muy bien decorada y lugar tranquilo
Stayed 1 night in Apr 2025
Verified

8/10 Good

Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar agradable para pasarla en familia. Son pequeñas pero nada mal para pasarla unas noches. El lugar es cercano a la laguna , nos gusto.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Michael Sebastian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es sind kleine Unterkünfte, kein Hotel. Wir haben den Schlüssel in der Tür stecken gehabt und sind so auch wieder gegangen - mit der Gastgeberin hatten wir nur per WhatsApp Kontakt. Die Unterkunft (Nr. 2) war klein und zweckmäßig eingerichtet. Alles ist etwas in die Jahre gekommen und man merkt und sieht den Wänden und Decken die Feuchtigkeit an. Es gab aber keinen (!) Schimmel und die Unterkunft war so sauber wie sie nur hätte sein können! Es ist eine sehr einfache Unterkunft. Unser Style war es nicht und wir haben die Chance genutzt früher abzureisen. Wenn einem weniger Komfort, etwas älteres Interieur & Exterieur und 'insgesamt einfacher' nichts ausmacht, kann dort definitiv 1-3 Nächte rumkriegen. Ist auf jeden Fall eher nur zum Schlafen und nicht um den Tag dort zu verbringen.
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

TERRIBLE!!!

Terrible lugar, sucio por todos lados, olor a perro en la habitación, el aire acondicionado no servía
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable la atención y muy lindo el hospedaje 🙌
Stayed 3 nights in Dec 2024