"Beautiful hotel. Lovely breakfast. Restaurant staff were fabulous. Reception staff seemed a little bit hassled & were generally a tad abrupt with guests on check out. Concierge very helpful. £40 parking is quite steep bearing in mind it isn’t particularly secure.
The spa is lovely, but hotel guests are limited on when they can use it without paying £70 a head extra - this wasn’t clear prior to arrival. Times are 7-9pm & 8-10am. We had a dinner reservation in town at 7.30pm & needed to leave early for commitments at home. This meant we had a very limited time to enjoy one of the draws of the hotel.
Gym is open 24 hours and is well equipped. Treadmills - one was out of order & the second of three was running slowly when we tried to use it.
Overall a great stay, but I would expect that for the price paid and the rating of the hotel. The niggles wouldn’t put me off staying again, but they might make me look elsewhere first. "