Lobi

Ulasan untuk AP Premier Batam

4 out of 5
AP Premier Batam
Jalan Duyung Sei Jodoh, Jodoh River, Batu Ampar, Batam

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 39 dari 101 ulasan" "
Penilaian 8 - Bagus. 38 dari 101 ulasan" "
Penilaian 6 - Cukup Baik. 14 dari 101 ulasan" "
Penilaian 4 - Buruk. 9 dari 101 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 101 ulasan" "

8,0/10

Kebersihan

8,8/10

Staf & layanan

7,4/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Yohanes

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I can see why it was a Novotel :)
The hotel may look old on the outside. But the lobby was beautiful. The room was really spacious but well finished. I do not mind to stay longer in this hotel As part of my business trip
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

yuet ling carine

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There was a bar for drink n leisure place to play snooker.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Taromi Anggara Front Office Manager pada tanggal 28 Mar 2024
Dear Mrs Yuet ling carine,Greetings from AP Premier Batam !We thank you for choosing Ap Premier Batam, and really appreciate for your nice comment. Hope we can see you soon and serve you again here in AP Premier Batam.Stay healthy and Have a good day

10/10 Sangat Bagus

Soenke

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Taromi Anggara Front Office Manager pada tanggal 28 Mar 2024
Dear Mr Soenke,Greetings from AP Premier Batam !We thank you for choosing Ap Premier Batam, and really appreciate for your nice comment. Hope we can see you soon and serve you again here in AP Premier Batam.Stay healthy and Have a good day

8/10 Bagus

Wen Qiang Douglas

Disukai: Staf & layanan, fasilitas
facilities were pretty run down. Location was great, near shopping district and ferry terminal. place was clean but not spotless. staff was very accomodating.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Taromi Anggara Front Office Manager pada tanggal 21 Mar 2024
Dear Mr Wen Qiang,Greetings from AP Premier Batam !We thank you for choosing Ap Premier Batam, and really appreciate for your comment.it will be my concern regarding the issue, and i will discuss with concerned departments to have some improved corrective actionHope we can see you soon and serve you again here in AP Premier Batam.Stay healthy and Have a good day

10/10 Sangat Bagus

Xue Li

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Taromi Anggara Front Office Manager pada tanggal 21 Mar 2024
Dear Mr Xue Li,Greetings from AP Premier Batam !We thank you for choosing Ap Premier Batam, and really appreciate for your nice comment. Hope we can see you soon and serve you again here in AP Premier Batam.Stay healthy and Have a good day

4/10 Buruk

Melvyn

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Wai Teng

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the hotel is abit old, might need to refurbish/touch up. other than that is great and comfortable.
Menginap 2 malam pada bulan November 2023

8/10 Bagus

SAM S

Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Andy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Relax get away
Very comfortable stay
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Mas Elysah

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
i loved my stay here exceeded expectations and breakfast was good too~!
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Roy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The overall security were very good, i like that every vehicle that goes in will have to go through undercarriage screening, the security officer was also polite and attentive. All of the counter staff and door staff were very friendly and helpful. However the facilities were abit dated and old, like gym equipments and swimming pool's location is not that good. It is not walkable to the nearby malls as well as there are no walking paths outside of the hotel.
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
An average hotel at afforadable rate
Hotel hardware is a bit old but acceptable at this afforable rate. Breakfast is a good spread especially during weekend. Very near harbor bay ferry terminal. Hotel provide free shuttle. Staff were very friendly and service was excellent. Esp Ms Wani.
Menginap 3 malam pada bulan April 2023

8/10 Bagus

Conrad

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan April 2023

10/10 Sangat Bagus

Keet Yee

Menginap 1 malam pada bulan April 2023

8/10 Bagus

CHEE KWONG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Breakfast is good. Gym is OK although are old equipment. Room looks modern except that the bathtub is not cleaned. There are mosquitos, guess coming from outside the hotel.
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

SAIYEEDAH

Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

Wilsa

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2023

2/10 Sangat Buruk

JEFF

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Need to improve a lot on cleanliness and service, not very polite service crew
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Tama pada tanggal 26 Jan 2023
Dear Mr JeffWarmest Greeting from AP Premier Batam, Thank you very much for your recent stay and constructive feedback given on our guest comment card. I truly apologies all inconvenience caused of recent stay. I’m taking your feedback seriously and it will share with entire management team and concerned department head to make sure that the same issue will not be re occurred in the future. Best Regards,Tama

4/10 Buruk

Anvia

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room was supposed to be clean! When I went in, the bed has a lot of hair on the pillows and the floor too. The bathtub was rundown. The balcony has no chair or table. But one thing good, the staff is helpful!

6/10 Cukup Baik

Tariq

Menginap 3 malam pada bulan September 2022

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff Sri was sucha darling. Very helpful Went exra mile to help.my elderly mom
Menginap 2 malam pada bulan Januari 2020

10/10 Sangat Bagus

CLEMENT

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Home away from home
Very comfortable stay for 4 days as usual. l always like this hotel as they have big rooms and common areas ,home away from home.
Menginap 3 malam pada bulan Januari 2020

8/10 Bagus

Chee Huei

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean
Good, but need to walk a distance to nearest shopping
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Sheila

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Batam Holiday!
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Our Family Suite is great but the layout of the beds are weird . the breakfast buffet was limited.
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Henry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

CLEMENT

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
VERY ENJOYABLE STAY for 4days
Our overall review is very good. Only setback was that we suffered from diarrhea after eating some spoilt shrimps and water melon at the BBQ dinner which was highly recommended and hard sell by the Lodge staff. We had camping stomach and diarrhea for 3 times in our room after the dinner. For the spoilage of the 2 items, we had caught different chef for their information and they did apologised. Well we just count it as our bad luck.
Menginap 3 malam pada bulan November 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The hotel is located 5 mins drive from ferry terminal Harbour Bay. The hotel looks new. The pillows not cleaned and we have to ask to change.
Menginap 2 malam pada bulan Desember 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas
Food not nice. Bed a bit small. Very sqeezing if bring 2 kids.
Menginap 2 malam pada bulan November 2019

4/10 Buruk

Fathiah nur

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Had to wait 3 hrs for room to be ready at 5pm. Requested for non smoking room n accessibility access prior in advance but they didnt take note of our requirements.
Menginap 2 malam pada bulan November 2019

8/10 Bagus

SHEY, Singapore

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall stay was good but we have moved to the other room due to aircon problem and water dropping from the ceiling in the 1st room. The 2nd room was ok. The green tea taste wasn't good. Staff were very friendly and accommodating. Nice ambiance during buffet dinner at the garden.
Menginap 2 malam pada bulan November 2019

8/10 Bagus

Darion, Singapore

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Staff very friendly and helpful. Free shuttle rides were available to shopping area.
Menginap 3 malam pada bulan September 2019

10/10 Sangat Bagus

fion

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Azetio pada tanggal 15 Sep 2019
Dear Fion, We are incredibly grateful that you took the time out to leave us the rating. We always welcome rating and review from our valued guests to help us maintain and improve our products and services. Thank you for visiting and we hope you will return soon. Your Sincerely, Travelodge Batam.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
3D2N stay
Experience was so so. 3 rooms were booked: one room was dirty. Wardrobes did not look clean. Towels had black spots. Family members in 2 rooms had mosquito bites.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Azetio pada tanggal 15 Sep 2019
Dear Sir / Madam, We are incredibly grateful that you took the time to leave us your review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please rest assured we have addressed the issues with the team to ensure we improve on this. Thank you for staying at the Travelodge Batam we hope that you will consider us for your next trip for better experience. Your Sincerely, Travelodge Batam.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Tio pada tanggal 29 Jul 2019
Dear Sir / Madam, Thank you to taking your time to leave your rating. Our company values put customer satisfaction as top priority and we are committed to our customers. We do hope your recent stay was enjoyable. Thank you once again and we look forward to serving you again. Your Sincerely, Travelodge Batam.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location was good, there is a shuttle to take you to the malls and local places. Staff was pleasant. Very nice
Menginap 3 malam pada bulan Juni 2019
Tanggapan dari Tio pada tanggal 29 Jul 2019
Dear Sir / Madam, Thank you to taking your time to leave your rating and review. Our company values put customer satisfaction as top priority and we are committed to our customers. We do hope your recent stay was enjoyable. Thank you once again and we look forward to serving you again. Your Sincerely, Travelodge Batam.

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Tio pada tanggal 29 Jul 2019
Dear Sir / Madam, Thank you to taking your time to leave your review. Our company values put customer's feedback and satisfaction as top priority and we are committed to our customers. We do hope your recent stay was enjoyable. Thank you once again and we look forward to serving you again. Your Sincerely, Travelodge Batam.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
nothing unique . but room is smaller than what is show in the picture.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Tio pada tanggal 29 Jul 2019
Dear Sir / Madam, Thank you to taking your time to leave your review. Our company values put customer's feeedback and satisfaction as top priority and we are committed to our customers. We do hope your recent stay was enjoyable. Thank you once again and we look forward to serving you again. Your Sincerely, Travelodge Batam.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location. Pleasant stay.
Menginap 2 malam pada bulan Mei 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 2 malam pada bulan April 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2019

4/10 Buruk

Suzana

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Hotel need to be revamped. Very old.
Menginap 1 malam pada bulan Maret 2019

8/10 Bagus

Norwati

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
還可以
對不錯 空間很大 但游泳池有點舊
Menginap 1 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice clean non-busy hotel.. Love the hotel just not into the swimming pool as it was too cold and to walk there was inconvenient.. Rooms were clean and spacious.. Staffs were friendly.. Will definitely stay there again..
Menginap 2 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The newly renovated room is cozy. The surrounding room is quiet. Overall, this hotel is worth staying.
Menginap 2 malam pada bulan Februari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice Hotel with new rooms, Swimming pool area was not that great. Overall good Hotel with fast service
Menginap 2 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Easy access to everywhere.
Menginap 1 malam pada bulan Februari 2019

8/10 Bagus

Mummy

Tidak Disukai: Kondisi & fasilitas properti
RM 235 toilet bowl flush need to be changed, we cannot flush it
Menginap 1 malam pada bulan Januari 2019