Thank you for your review and recommendation. We cannot wait to serve you again in your next visit.

Dear Ibu DRH Ellyta, Salam hangat dari Aston Batam Hotel & Residence Terimakasih banyak atas ulasan anda tentang Aston Batam Hotel and Residence. Kami sangat senang bahwa anda menemukan hotel yang memiliki lokasi yang strategis dan kami senang dapat memberikan pelayanan terbaik untuk anda. Kami akan terus berusaha memberikan pelayanan dan fasilitas yang terbaik untuk semua pengunjung Aston Batam Hotel & Residence karena itu adalah hal yang utama untuk kami. Kami tunggu kunjungan anda berikutnya Ibu DRH Ellyta. Terima kasih Salam Hormat General Manager

Dear May Lin,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you encountered during your recent stay. Your concerns regarding the lack of a heater, delayed check-in, flooded shower room, and safety hazards are deeply regretted. We also extend our apologies for any disrespectful behavior exhibited by our housekeeping staff; such conduct does not align with our standards of service. Rest assured, corrective measures will be taken to prevent recurrence. Your safety and comfort are our top priorities, and we appreciate your valuable feedback. Should you reconsider staying with us in the future, we're committed to providing you with a superior experience.Warm Regards,Aston Batam Hotel Management.

Dear Muhammad,Thank you for taking the time to complete the review about your recent stay at ASTON Batam Hotel. We are delighted to hear that you had a nice experience with us.We look forward to welcoming you back in the near future.Best regards,Aston Batam Hotel Management.

Dear Buruh,Thank you for taking the time to complete the review about your recent stay at ASTON Batam Hotel. We are delighted to hear that you had a nice experience with us.We look forward to welcoming you back in the near future.Best regards,Aston Batam Hotel Management.

Dear Buruh,Thank you for taking the time to complete the review about your recent stay at ASTON Batam Hotel. We are delighted to hear that you had a nice experience with us.We look forward to welcoming you back in the near future.Best regards,Aston Batam Hotel Management.

Dear Finna,Thank you for sharing your feedback regarding your recent stay at Aston Batam Hotel. We apologize for any inconvenience and disappointment you experienced. Your comments are valuable to us for identifying areas to improve.We apologize for any miscommunication regarding communication channels and will ensure clearer communication platforms in the future.Regarding your dining experience at Gravity 10, we regret the delayed opening of the bar and any inconvenience caused, especially for your brother's birthday celebration.We acknowledge any confusion regarding pool access and will review our booking platforms to ensure clear communication of our policies.We are concerned about your feedback regarding the massage service and will address it with our team to ensure better professionalism and attention to guests' needs.We apologize for the inconvenience caused by limited TV options and signal issues and will work promptly to rectify them.We value your feedback and hope to welcome you back in the future to provide you with an exceptional stay.Warm Regards,Aston Batam Hotel Management.

Dear Muhammad,Thank you for taking the time to complete the review about your recent stay at ASTON Batam Hotel. We are delighted to hear that you had a nice experience with us.We look forward to welcoming you back in the near future.Best regards,Aston Batam Hotel Management.

Dear Wei,Thank you for sharing your feedback on your recent stay at Aston Batam Hotel. We're delighted you found our apartment-hotel clean, with excellent service and easy access to shopping areas. We're also pleased you enjoyed the breakfast and appreciated our responsive staff. We apologize for the road noise inconvenience and will work to address it. We hope to welcome you back for another enjoyable stay soon. Warm Regards,Aston Batam Hotel Management.

Dear Cheong,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Swee Mui,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Irsan,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Suki,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Rhys,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you loved ASTON Batam Hotel from the moment you stepped into your room. It's fantastic that the spacious room and the added feature of a bathtub left a positive impression on you.We appreciate your compliments on the cleanliness and standards, and we're delighted that our gym with state-of-the-art equipment met your expectations. Your feedback regarding the spa is duly noted, and we will consider ways to enhance our offerings in the future.We're grateful for your loyalty, and we look forward to welcoming you back on your future visits. If there's anything specific you'd like to see or experience during your next stay, please feel free to share your preferences with us.Warm regards,ASTON Batam Hotel Management.

Dear Zainal,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Amy,Thank you for sharing your feedback regarding your recent stay at ASTON Batam Hotel. We appreciate your input and apologize for any inconvenience you experienced.We're sorry to hear about the issue with the water temperature in the shower and the weak cold water pressure. Please be assured that we will address these concerns promptly to ensure a more comfortable experience for our guests.On a positive note, we're pleased to know that you found the room service food to be satisfactory for the price. Your feedback is valuable, and we will use it to improve our services.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,ASTON Batam Hotel Management.

Dear Shakila,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Charmaine,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Seng Wah,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Shi Ling,Thank you for your lovely review of ASTON Batam Hotel. We're delighted to hear you had an enjoyable stay, and the birthday cake surprise for your husband was a success. The clean, spacious room with a large bathtub met your expectations, and while there was some traffic noise, the location was still convenient. The superb breakfast spread left a positive impression.We appreciate your recommendation and look forward to your next visit. Your feedback is valued, and we hope your future stays will be just as enjoyable.Warm Regards,ASTON Batam Hotel Management.

Dear Zheng Jue,Thank you for your positive review of ASTON Batam. We're delighted to hear that you found the rooms very clean and enjoyed the peaceful atmosphere within the hotel compound. It's great to know that the hotel is a good choice for those who prefer a quieter environment. The wide breakfast selection and well-maintained restaurant are also appreciated.The fact that the staff was helpful and provided excellent service, even after your check-out and for additional requests, reflects the dedication of the team. We hope you had a wonderful stay, and we look forward to welcoming you back in the future. Your feedback is valuable to us, and we appreciate your kind words.Warm Regards,ASTON Batam Hotel Management.

Dear Marianne,Thank you for sharing your feedback on your stay at ASTON Batam Hotel. We're sorry to hear that some aspects of the apartment fell short of your expectations, including socket placement, finishing, bathroom layout, and a sewage smell issue. Your room service feedback is valuable for improvement, and we're glad to hear you found the service good. We'll take your comments into account to enhance our offerings. While your experience didn't fully meet your expectations, we hope you might consider us again in the future with improved accommodations. Thank you for staying with us.Warm Regards,ASTON Batam Hotel Management.

Dear Sunadi,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Siok,Thank you for your feedback! We're pleased to hear that you found the staff at ASTON Batam Hotel very helpful. Your satisfaction is important to us, and we look forward to providing you with excellent service in the future. If you have any specific comments or suggestions, please feel free to share. Thank you for choosing ASTON Batam Hotel!Warm Regards,ASTON Batam Hotel Management.

Dear Seng Hui,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Lian Hin,Thank you for your feedback. We appreciate your comments and are working to improve our services. We're addressing the towel issue promptly to ensure a cleaner experience. We hope to welcome you back soon for an improved stay. Thank you for choosing ASTON Batam Hotel.Warm Regards,ASTON Batam Hotel Management.

Dear Louis,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Joe,Thank you for sharing your feedback with us! We're delighted to hear that you had a great stay at Aston Batam Hotel and enjoyed our family-oriented atmosphere. It's wonderful that you found our breakfast selection to be great with plenty of variety. We appreciate your input regarding the swimming pool and gym, and we'll certainly take it into consideration as we strive to improve our services to better cater to all our guests' needs. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm Regards,ASTON Batam Hotel Management.

Dear Muhd,Thank you for your wonderful review! We're thrilled to hear that you found Aston Batam Hotel to be the best place to stay. It warms our hearts to know that you had such a great experience with us. We can't wait to welcome you back again in the future! Your comfort and satisfaction mean the world to us.Warm Regards,ASTON Batam Hotel Management.

Dear Yang Chuan,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Alan,Thank you for your feedback regarding your stay at Aston Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,Aston Batam Hotel Management.

Dear ANN,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Kang Quan,Thank you for your feedback regarding your stay at Aston Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,Aston Batam Hotel Management.

Dear Guest,Thank you for sharing your feedback with us. We apologize for any disappointment you experienced regarding the size of your studio plus room. We will review the information provided online to ensure accuracy. However, we are glad that you found some consolation in the balcony with a city view.We are pleased to hear that you enjoyed our breakfast buffet with its wide variety of choices and that the check-in and check-out processes were smooth for you. However, we regret to hear that one of our male staff members during the check-in process was not friendly. We will address this matter internally and provide additional training to ensure a warm and welcoming experience for all our guests.Thank you for choosing Aston Batam Hotel, and we hope to have the opportunity to provide you with an improved experience in the future.Warm regards,Aston Batam Hotel Management

Dear Valued Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay at Aston Batam Hotel.As a guest-oriented hotel, we take all guest feedback seriously and continuously strive to improve our services. We understand your preference for two single beds on a non-smoking floor, and we regret any inconvenience caused.We would like to assure you that we will take your feedback into consideration and make necessary improvements to better accommodate your preferences in the future. Our team will do our best to meet your specific requests and ensure that you have a comfortable stay.Thank you for choosing Aston Batam Hotel as your accommodation choice.Sincerely,Aston Batam Hotel Management.

Dear Ms Nithia,Thank you for taking the time to complete the survey about your recent stay at Aston Batam Hotel. We are delighted to hear that you had a nice experience with us.We look forward to welcoming you back in the near future.Best regards,Aston Batam Hotel Management.

Dear Ms ChristinaThank you for taking the time to complete the survey about your recent stay at Aston Batam Hotel. We are delighted to hear that you had a nice experience with us.We look forward to welcoming you back in the near future.Best regards,Aston Batam Hotel Management.

Dear Ee Chieng,Thank you for sharing your feedback regarding your recent stay at Aston Batam Hotel. We appreciate your honesty and we sincerely apologize for any inconvenience caused during your stay.We are sorry to hear that our hotel was understaffed during the busy school holiday weekend, resulting in a large crowd and delayed housekeeping services. We understand how frustrating this can be, and we will be sure to take steps to ensure that our staffing levels are adequate to meet the needs of our guests in the future.Regarding the amenities and breakfast, we apologize for falling short of your expectations. We will make sure to improve the replenishing of the amenities and work on the food standard to provide a better experience for our guests in the future. We are pleased to hear that you had a good experience with our front desk staff, and that you found our location convenient with close proximity to shopping areas and adequate gym facilities.We value your feedback as it allows us to improve and provide a better experience for our guests. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Sincerely,Aston Batam Hotel Management.

Dear Victor,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Siti Nur Nadzirah, Thank you for giving a good rating. We are very happy that you had a pleasant experience while at our hotel. We always put the experience and comfort of our guests as our priority, Your review helps us improve the services and facilities at our hotel. So we really appreciate your review and we look forward to welcoming you back. Warm greetings,Aston Management

Dear Tang Lye Cheng,Thank you for choosing us as your accommodation option. At the outset, We would like to express our gratitude for taking the time to share your feedback with us. We value all guest feedback, and it helps us to identify areas where we need to improve.We are sorry to hear that you were not completely satisfied with your stay with us. We understand that you found the room to be poorly maintained, with the laminates on the side table flipping out and the bathroom floor being dirty and having algae. Please accept my sincere apologies for any inconvenience caused. This is not the kind of experience we want our guests to have at our hotel.We take your comments seriously, and I can assure you that we are already taking steps to address the issues you have raised. Our housekeeping and maintenance teams have been notified, and we will make sure that our rooms are maintained to the highest standards to provide our guests with a comfortable and pleasant stay.Once again, thank you for sharing your feedback with us. We hope that you will give us another chance to serve you in the future and provide you with a better experience.Best Regards,Aston Batam Management

Dear Wanda,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Linda,Thank you for giving a good rating. We are very happy that you had a pleasant experience while at our hotel. We always put the experience and comfort of our guests as our priority, Your review helps us improve the services and facilities at our hotel. So we really appreciate your review and we look forward to welcoming you back. Warm greetings,Aston Management

Dear Hunghao,Thank you for giving a good rating. We are very happy that you had a pleasant experience while at our hotel. We always put the experience and comfort of our guests as our priority, Your review helps us improve the services and facilities at our hotel. So we really appreciate your review and we look forward to welcoming you back. Warm greetings,Aston Management

Dear Asmoni, Thank you for giving a good rating. We are very happy that you had a pleasant experience while at our hotel. We always put the experience and comfort of our guests as our priority, Your review helps us improve the services and facilities at our hotel. So we really appreciate your review and we look forward to welcoming you back. Warm greetings,Aston Management

Dear Rizal,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Senta,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.

Dear Guest,Thank you for your positive feedback! We're delighted to hear that our housekeeping team was responsive during your stay at ASTON Batam Hotel. We appreciate the tip about using WhatsApp for speedy communications and will certainly consider this suggestion to enhance guest communication.We look forward to hosting you again and appreciate your valuable input.Warm regards,ASTON Batam Hotel Management.

Dear Allen, Thank you for giving a good rating. We are very happy that you had a pleasant experience while at our hotel. We always put the experience and comfort of our guests as our priority, Your review helps us improve the services and facilities at our hotel. So we really appreciate your review and we look forward to welcoming you back. Warm greetings,Aston Management

Dear Siew,Thank you for your feedback regarding your stay at ASTON Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Warm Regards,ASTON Batam Hotel Management.