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Ulasan untuk Four Points by Sheraton Batam

4 out of 5
Four Points by Sheraton Batam
Komplek Panorama Nagoya, Batam, Batam Island

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 43 dari 76 ulasan" "
Penilaian 8 - Bagus. 25 dari 76 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 76 ulasan" "
Penilaian 4 - Buruk. 3 dari 76 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 76 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

8,8/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Yohanes

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Finally a Four points!
I love Marriott hotel. And when there is one, meaning it will be located in the best part of the town. It same goes to Four Points Batam. The hotel is really great addition to the town. It is clean and new. The neighbouring area is an interesting district to explore. It is in the heart of Batam :)
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Jien Hung

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was very clean, quality of mattress is good, quiet and good for sleep unlike some hotels too near to mosque with large prayer noise. Suggests improvement: 1) could have more choice of pillow as only thick fluffy in the room. 2)shower water pressure a bit low. 3) breakfast choice limited unlike wide popular choice in I-Hptel Baloi.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Sherly

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
staff are nice and polite
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Sheena

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms are cleaned and spacious. Breakfast spread was good, except the area aircon not cold. Excellent staff like Kay who attended to our feedback. We had enjoyed our stay in this hotel.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Maria Krisnasari-Cluster Digital Marketing Manager pada tanggal 2 Apr 2024
Dear Sheena,Thank you for sharing your experience with us. Kay is one of our best associates. It was also great to know that you enjoyed your stay. Looking forward to welcoming you back.

10/10 Sangat Bagus

Jay

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent Service. Friendly staff. Especially Kay make our morning breakfast enjoyable.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Maria Krisnasari-Cluster Digital Marketing Manager pada tanggal 2 Apr 2024
Dear Jay,Thank you for the remark and compliment. Looking forward to welcoming you back.

10/10 Sangat Bagus

Manisah

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service by all staff who are very friendly and helpful. It was a joy to stay at this hotel
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Maria Krisnasari-Cluster Digital Marketing Manager pada tanggal 2 Apr 2024
Dear Manisah,Thank you for the review. We are glad that you enjoyed the stay. Have a great day and looking forward to welcoming you back.

6/10 Cukup Baik

Peng Cheau Patrick

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Think twice
Only few decent restaurants nearby. Not worth to pay for the breakfast as the food variety is less and not tempting. Everything are good except F&B
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

muji

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great BF menu and nice equiped hotel room
near to ferry terminal , short driving distance to other location to grand mall bcs mall
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

lim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
well deco hotel , gd BF range of mixed dishes
location near harbourbay by taxi
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Cahaya

Tidak Disukai: Staf & layanan
We booked 2 rooms with selection of King size beds but upon check-in, the counter staffs advise that only 1 room is available with king size while another is a double single bed. After making us wait for quite awhile, they told us they managed to allocated as per our booking (king size beds for both rooms) only to find out later and to our dismay both rooms were actually double single beds instead. Not wanting to spoil our holiday we actually bear with it for our 3 days 2 nites there. Also the tv channel for my room always had issue with no signal, even after calling the staff it does not help at all, so basically I go without the tv in the my room. The worse scenario when we were being charged for tv channel fee for $700 for (another room) and we dont even know the channels need to be paid...It was definitely not a pleasant experiences for us and hope no one else shall experience the same.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ロケーション、施設、スタッフ全てにおいてとても良いです。 是非また使用したいと思います。 人気がありすぎて予約が取れない時があるのが玉に瑕です。
Menginap 5 malam pada bulan Desember 2023

8/10 Bagus

Mervin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Overall it’s fine , very noisy from the street and the mosque early at 4am
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Sharon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great service
Stay at Four Point was great! Staffs were hospitable and special shoutout to Swara and Kay for making our stay with an infant so pleasant.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Olivier

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel to recommend
Great hotel and very central, which might be a drawback during weekends if facing the market. Can be noisy if you like the quietness (noise level going down from 10:11Pm). Excellent bedding and great service. Swimming pool access hours are quiet extensive. Pool a little short if you want to do laps.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

David

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

sunghwan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Yung Chi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room is spacious. Staff are very helpful.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Benny

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service staff is excellent
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Pretty

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Jun-ichi

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

HIDEKAZU

Menginap 3 malam pada bulan September 2023

8/10 Bagus

Melvyn

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

yuuki

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Thomas

Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Saimon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great..!
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Mayer

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Repeated stay. Clean. Quiet. Basic toiletries provided (toothbrushes, soap, body wash, shampoo and conditioner). Strong hairdryer provided. Generally nice ambience. Near to local eateries and able to order food using apps with much ease. 20 min slow walk to Nagoya mall or use the Gojek app. Much quieter area if you appreciate being away from the hustle of the shopping areas. We were a little puzzled at why 2 face towels and hand towels were provided the last time but not this time round. Other than that, everything was good. Wished that the price was lower since it’s further away from the main attractions.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Batam weekend getaway
Overall hotel was acceptable with the exception of room toilet drainage issue plus spa condition wasn't really up to Sheraton's standard - definitely have more room for further improvements.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Kasmah

Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great hotel. Staff are exceptionally friendly and helpful. Buffet breakfast is a simple spread but sufficient. Hotel rooms are spacious and location is very central. Easy transport to major shopping areas.
Menginap 2 malam pada bulan Juni 2023

4/10 Buruk

Teng Teng

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not good and unpleasant
Hotel lobby is old and dirty. Surrounding incontinence. Room is sleep for 3 pax and paid for 3 pax, but still required to pay extra for the extra bed! I felt cheated!
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Norhafizah

Menginap 3 malam pada bulan Mei 2023

10/10 Sangat Bagus

BRANDON

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Hotel staff made it a very welcoming stay for us. Great Hotel room. Just needed more varieties for the breakfast buffet.
Menginap 1 malam pada bulan Mei 2023

4/10 Buruk

David

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Shane, Nollamara

Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan April 2023

10/10 Sangat Bagus

Yohanes

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel in the heart of Batam
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Kum Chee

Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

YenLing

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Muhammad Alhasyir

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was awesome especially Miss Swara. Will be good to have 24hr dining options.
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2023

10/10 Sangat Bagus

Soenke

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2023

8/10 Bagus

Mohamed Halid

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was tidy and clean. Staff were helpful and courteous 😊
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

?

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay
Great location, clean and comfy. Polite and friendly staffs, although sometimes you need to remind them for your request. But overall great customer service. They have a pool table which guests can enjoy for free to kill times
Menginap 3 malam pada bulan Desember 2022

8/10 Bagus

Madeline

Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Maria Krisnasari - Digital Marketing Manager pada tanggal 23 Des 2022
Hi Madeline,Thank you for the review. Appreciate it!

8/10 Bagus

Madeline

Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Maria Krisnasari - Digital Marketing Manager pada tanggal 23 Des 2022
Hi Madeline ,Thank you for the rating. Appreciate it!

8/10 Bagus

Chua

Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Maria Krisnasari - Digital Marketing Manager pada tanggal 23 Des 2022
Hi Chua,Thank you for the review. Appreciate it!

8/10 Bagus

Cassandra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The surrounding environment very noisy during the day and late night. Unable to get to rest with the noisy loudspeakers sound.
Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Maria Krisnasari - Digital Marketing Manager pada tanggal 23 Des 2022
Hi Cassandra,Thank you for the review and for bringing your concern to our attention. We are looking into it. Have a great day and take care!

8/10 Bagus

Goh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The room is spacious & clean. Staff are helpful & friendly. Areas that need improvement: 1. The bathroom floor is slippery. Prone to accidental fall. 2. Food is bad. Need to engage a proper cook. I got raw chicken & salmon for my dinner. None of the dishes we ordered is hot, including the soup of the noodle. Breakfast is equally disappointing.
Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Legianti

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing hotel!! Everything was so clean. Staff was very friendly and helpful. Close distance from Nagoya mall. Great value.

8/10 Bagus

Si Lin