Resepsionis
Cek ketersediaan

Ulasan untuk Hana Hotel

3 out of 5
Hana Hotel
Komplek Business Center Blok IV No. 17, Nagoya, Lubuk Baja, Batam

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 15 dari 54 ulasan" "
Penilaian 8 - Bagus. 25 dari 54 ulasan" "
Penilaian 6 - Cukup Baik. 8 dari 54 ulasan" "
Penilaian 4 - Buruk. 4 dari 54 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 54 ulasan" "

7,6/10

Kebersihan

8,4/10

Staf & layanan

6,8/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Toshiyuki

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
Good enough for price. Will probably stay again.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

wan ahmad kamal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Tan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2022

6/10 Cukup Baik

Ravindran

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Once I check-in inside the room I got kerosene smell and few cockroaches moving around. Also the air con not working. I called the receptionist after 15mins somebody comes cannot settle the air con problem. Again 2nd person check air con also cannot settle. Then 3rd person came then settle the air con problem. I'm quite disappointed the service and the room as well. I think the hotel need to check the room before somebody check in all in order. Thank you Regards
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Hana Hotel pada tanggal 27 Jul 2022
We sincerely apologize for the unpleasant experience when you stayed at our accommodation. The room you book is usually your favorite and we apologize if you had a different experience. We guarantee that we listen to your feedback on our bedroom and service. We also guarantee that we will do everything we can to improve things for a pleasant stay.

8/10 Bagus

Christina

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2020

6/10 Cukup Baik

Kok Keong David

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Convenient location. Clean and comfortable room. Breakfast simple
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2020

6/10 Cukup Baik

Rajakumar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good for budget stay
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2019

8/10 Bagus

OMAR

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019

8/10 Bagus

Ivy

Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2019

6/10 Cukup Baik

Syed

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Short trip to Batam while staying in Johor for business
Menginap 1 malam pada bulan Juli 2019

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan
No room available. Manager gave a Romney in other hotel not so good (no lift and no breakfast).
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rien à redire Parfait 👍 Bien à tout niveau Très propre et moderne
Menginap 3 malam pada bulan Juni 2019

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2019

2/10 Sangat Buruk

Sok Li Shirley

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Unpleasant Stay
Very unpleasant stay. Heater not hot. Pillow too hard. Cockroaches can be seen everywhere in the room! Told the reception but they do nothing about it
Menginap 1 malam pada bulan Mei 2019

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Cockroaches infested room
there are a lot of cockroaches in the room.
Menginap 2 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hana
Bathroom super small, pillows hard.
Menginap 1 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Towel given not really cleaned, location is good but lots of pickpockets near crowded area
Menginap 2 malam pada bulan Januari 2019

10/10 Sangat Bagus

sharif

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

sharif

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Strongly recommend
Room is clean and there is a lift. Morning breakfast is good and the surrounding has many POIs.
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Location is good!
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

Tan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall 4.5/5
Had an amazing stay. Very clean in the room interior.
Menginap 1 malam pada bulan Desember 2018

6/10 Cukup Baik

Traveler terverifikasi

Menginap 2 malam pada bulan Oktober 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2018

8/10 Bagus

Chng

Clean rooms
The room was clean & comfortable. Not very spacious but definitely good value for money - you get what you pay for. Responsive & polite service staff. Choice of cable TV channels reasonable. The best part is that it’s conveniently located (within walking distance to the NED). Lots of eateries located nearby to choose from. It’s also not too far from BCS & Nagoya Hill shopping mall so you could grab a taxi for 50K Rupiah one way or opt for a motorcycle instead.
Menginap 1 malam pada bulan Agustus 2018

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Good location
Clean in the room but shocking experience in the toilet, many coaches hidden under toilet bowl cover and crawling around toilet bowl ! Big and small coaches. I'm staying at level 4 room.
Menginap 1 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Chan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2018

8/10 Bagus

johan, singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Affordable and clean
Would recommend this hotel when comes to low price and cleanliness.
Menginap 2 malam pada bulan April 2018

10/10 Sangat Bagus

kay soon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staff is nice, location is good.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place but could be better! Thanks.
booked 3 rooms. 2 of the rooms was ok but the other 1 room has this weird smell and the bedsheet looks dirty and a little bit of stain. but that’s not a big problem anyway cause i enjoyed staying there and fyi, this is the second time i stayed there. this is a good budget hotel and hotel looks really really good. thanks.

6/10 Cukup Baik

Beh Jia jun

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
OK only
Menginap 1 malam pada bulan Januari 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Weekend stay at Hana Hotel
Overall it was a pleasant stay. However, the restaurant should be opened long hours during the weekends and room service for food should be available 24 hours.
Menginap 1 malam pada bulan Januari 2018

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place
Great place central
Menginap 3 malam pada bulan Oktober 2017

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Good place safe clean
Menginap 7 malam pada bulan Oktober 2017

8/10 Bagus

Keane

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
generally clean. however my room have cockroaches crawling around the wall. toilet had a damp smell too.
Menginap 3 malam pada bulan Oktober 2017

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 2 malam pada bulan Agustus 2017

10/10 Sangat Bagus

Laurence

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hands down --> The best value for money in NED
The best value in Batam. Dirt cheap. Includes a breakfast and it's a 5 minutes walk to the nitelife. Highly recommended.
Menginap 2 malam pada bulan Agustus 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Batam Stay
very good place to stay
Menginap 1 malam pada bulan Agustus 2017

8/10 Bagus

Amir, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice location close to amenities, shopping
Wonderful stay,pleasant service and relatively cheap and good accomodation.
Menginap 1 malam pada bulan Juli 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Nearby to city
Near to the local market and also the nagoya city mall. Also near to the food places. Good for exploring the city.
Menginap 1 malam pada bulan Juni 2017

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kenyamanan kamar
I think the hotel is overrated. It is obviously very cheep - so perhaps I should have known better. The hotel is OKish, all is clean except for the sheets. Breakfast is good/ok/reception and hallways clean but hotel room was very small, NO WINDOWS, en bedding not clean also the walls need a new coat of paint.
Menginap 1 malam pada bulan Juni 2017

8/10 Bagus

Victor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A nice little hotel for a simple stay near Nagoya
Was allocated a standard twin room and found that a pillar separated the two twin beds. Request for a change of room to a double bed and my request was immediately attended to and granted, am really pleased. The room is clean and adequate with standard set of facilities found in a basic room. TV reception signal may not be good if you plan to stay in and watch TV. Taxi drivers are stationed at the entrance for the convenience of the guests, usually at 50k Rp per trip.
Menginap 1 malam pada bulan Juni 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
short getaway
I've stayed here a few times, its value for money. Location is perfect close to naogya hill and citywalk Rooms size is ok only thing the bath towels are a bit old, i usually bring my own bath towel There are 24 hours convenience store next door so no worries abt buying drinks or cigerattes But if u should need your room to be cleaned, pls inform the reception before u leave otherwise the room boy will not clean your room in spite of leaving the "make up room" cards on the door, i have exprienced this overall i'm very satisfied

10/10 Sangat Bagus

Kar Meng

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hana
I was a excellent stay. Room was clean and aircon was strong

8/10 Bagus

James, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Budget and Ok hotel
The aircon is not too cold. And the TV channel is very snowy

8/10 Bagus

Omar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place to stay . Working distance to Nagoya Hill Shoping Malls. Breakfast very good

10/10 Sangat Bagus

zohara, sg

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice near the market ...especially if u bring elderly ...only breakfast should have more choices ...