Kolam renang indoor dan 4 kolam renang outdoor, dengan cabana gratis

Ulasan untuk Holiday Inn Resort Batam, an IHG Hotel

4 out of 5
Holiday Inn Resort Batam, an IHG Hotel
Waterfront City, Batam, Batam Island

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 123 dari 405 ulasan" "
Penilaian 8 - Bagus. 199 dari 405 ulasan" "
Penilaian 6 - Cukup Baik. 59 dari 405 ulasan" "
Penilaian 4 - Buruk. 12 dari 405 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 405 ulasan" "

8,0/10

Kebersihan

8,6/10

Staf & layanan

7,6/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Tomoya

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Anupam

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Kids friendly resort, friendly staffs and very accommodative for every requests that we made. Worth visiting once again for the relaxing spa. Highly recommend the resort.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Holiday Inn Resort batam pada tanggal 13 Mar 2024
Dear Valued Guest,Thank you for choosing Holiday Inn Resort Batam for your recent stay.It was our pleasure to host you, and we hope you had a wonderful experience with us. Your comfort and satisfaction are our top priorities, and we appreciate your support.Should your travels bring you back to Batam, we would be delighted to welcome you again for another memorable stay.Thank you for your kind words, and we hope to have the pleasure of welcoming you back to our hotel in the near future. Warmest Regards,WindyHoliday Inn Resort Batam

10/10 Sangat Bagus

Indrajit

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent!!!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Holiday Inn Resort batam pada tanggal 12 Mar 2024
Dear Valued Guest ,Thank you for choosing Holiday Inn Resort Batam as your preferred hotel of choice!It was an absolute pleasure to be of service throughout your stay with us, and we are delighted to read your 5 / 5 review!Thank you for taking the time to write to us.We look forward to welcoming you back to Holiday Inn Resort Batam.Yours sincerely,WindyHoliday Inn Resort Batam

8/10 Bagus

Kai Li

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 27 Des 2023
Dear Valued Guest,Thank you for your valuable support and for taking the time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one. We are glad to know that our Team delivers True Hospitality during your stay. Please be assure that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Resort Batam and looking forward to welcoming you back at our resort.Sincerely, Dian Guest Experience Executive

10/10 Sangat Bagus

KARUNA KARAN

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 27 Des 2023
Dear Valued Guest,Thank you for your valuable support and for taking the time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one. We are glad to know that our Team delivers True Hospitality during your stay. Please be assure that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Resort Batam and looking forward to welcoming you back at our resort.Sincerely, Dian Guest Experience Executive

8/10 Bagus

Kym

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 25 Des 2023
Dear Valued Guest, Thank you for choosing Holiday Inn Resort Batam and for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere apologies for the frustration that this has caused. one We believe in creating positive and memorable hotel experiences for all our guests and are very sorry to hear of your less-than-satisfactory stay experience. We highly value every of our guests and once again, sincerely apologise for falling short of your expectations. Sincerely,DianGuest Experience Executive

10/10 Sangat Bagus

Gavryl

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is one of the best family stays. The place is clean and the staffs are very friendly. The only setback is that the places I wanted to go for are atleast 45mins travel. The hotel is too far from Batam Center. But if the plans are near Sekupang area than this is recommended.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 20 Des 2023
Dear Gavryl,Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam.We are delighted to hear you enjoyed stay with us and please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Resort Batam and looking forward to welcoming you back at our resort.SincerelyNitaFront Office Supervisor

2/10 Sangat Buruk

Louis

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Poor stay in Holiday Inn-Batam
Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 18 Des 2023
Dear Louis,Thank you for sharing your concerns following your recent stay at our hotel. We deeply regret that your experience at our resort fell short of expectations due to the issue with cleanliness and room condition.Please accept our apologies for the inconvenience caused by this issue and the apparent lack of intervention by our team. Rest assured, we are taking measures to ensure the cleanliness and room condition for all our guests.We appreciate your feedback as it helps us enhance our services and guest experiences. We hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,NitaFront Office Supervisor

10/10 Sangat Bagus

Xiujing

Menginap 3 malam pada bulan November 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 20 Nov 2023
Dear Xiujing,Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam.Delighted to hear you enjoyed stay with us and please be assure that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Resort Batam and looking forward to welcoming you back at our resort.Sincerely,NitaFront Office Supervisor

8/10 Bagus

Mohamed ZAki

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 25 Des 2023
Dear Valued Guest,We are thankful for your positive comments and more specifically about your kind words for our hotel facilities and staff services. Please be assure that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Resort Batam and looking forward to welcoming you back at our resort.Sincerely,DianGuest Experience Executive

10/10 Sangat Bagus

Daisuke

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 7 Nov 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam. Delighted to know you enjoyed your stay with us recently. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.SincerelyNitaFront Office Supervisor

6/10 Cukup Baik

John

Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 3 Nov 2023
Dear Valued Guest,Thank you for your valuable support and for taking the time to share experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Please be assure that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Resort Batam and looking forward to welcoming you back at our resort.Sincerely,DianGuest Experience Executive

8/10 Bagus

Kimie

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Akash

Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

John Feng

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall is ok. The beds needs to be changed as it’s old and it’s not comfortable to sleep on.
Menginap 5 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Hideyuki

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
フレンドリーで快適なステイ
スタッフはみんなフレンドリーで快適に過ごせました。 街中心部からは離れており、ホテル周辺には何もないので外出するには車の手配が必要。 セクパンフェリーターミナルまでは無料のシャトルバスあり。
Menginap 5 malam pada bulan Juli 2023

10/10 Sangat Bagus

Kok Kok Wai Andy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We are delighted during the stay in this property. Will come back again..
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Holiday Inn Resort Batam pada tanggal 20 Jun 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam. Delighted to know you enjoyed your stay with us recently. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Dian Guest Experience Executive

10/10 Sangat Bagus

Mei Ling

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and nice hotel. The staff always have a smiling face. Very peaceful surroundings. The only bad thing is this hotel is far away from shopping area.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Holiday Inn Resort Batam pada tanggal 20 Jun 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam. Delighted to know you enjoyed your stay with us recently. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Dian Guest Experience Executive

10/10 Sangat Bagus

Andy

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Holiday Inn Resort Batam pada tanggal 20 Jun 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam. Delighted to know you enjoyed your stay with us recently. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Dian Guest Experience Executive

8/10 Bagus

Andy

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Holiday Inn Resort Batam pada tanggal 5 Jun 2023
Dear Valued Guest, Thank you for your star rating, we are looking forward to welcoming you again with another great experiences.Regards,DewiFront Office Manager

10/10 Sangat Bagus

Andy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Serenity and spacious environment
Even though Holiday Inn Batam Resort is located outskirt from the city, we were impressed with the serenity and spacious environment; whether indoor or outdoor. Unfortunately, daily room cleaning was missing during our stay. Morning breakfast is excellent.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Holiday Inn Resort Batam pada tanggal 5 Jun 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam. Glad to hear you impressed with the serenity and spacious environment. On the other hand, please apologize for any shortfall experienced during your stay, please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Looking forward to welcoming you again at the resort. Sincerely,DewiFront Office Manager

10/10 Sangat Bagus

Owen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Enjoyable couple stay
Overall excellent stay and great resort with nice breakfast and pool !
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Holiday Inn Resort Batam pada tanggal 3 Jun 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam. Delighted to know you enjoyed your stay with us recently. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Dian Guest Experience Executive

2/10 Sangat Buruk

Sulabh

Menginap 1 malam pada bulan April 2023
Tanggapan dari Holiday Inn Resort Batam pada tanggal 4 Jun 2023
Dear Valued Guest, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Resort Batam.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Holiday Inn Resort Batam

2/10 Sangat Buruk

Stacey

Menginap 2 malam pada bulan April 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 3 Mei 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Dian Guest Experience Executive

4/10 Buruk

Yuzi

Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The service is always slow and the room was not cleaned properly
Menginap 2 malam pada bulan April 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 3 Mei 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Dian Guest Experience Executive

10/10 Sangat Bagus

Yuen Wei

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service But the location is too far to travel around
Menginap 2 malam pada bulan April 2023
Tanggapan dari Holiday Inn Resort Batam pada tanggal 22 Apr 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam.Delighted to know you experienced excellent service during your stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,DewiFront Office Manager

6/10 Cukup Baik

Sathish

Menginap 2 malam pada bulan April 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 3 Mei 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Dian Guest Experience Executive

6/10 Cukup Baik

Jing

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
There's alot of facilities, great for spending time with family especially those with children. However some room amenities (lamp, socket, tv) were not working
Menginap 2 malam pada bulan April 2023
Tanggapan dari Holiday Inn Resort Batam pada tanggal 12 Apr 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam. Delighted to know you enjoyed your stay with us recently. However we also take note on some areas you mentioned, please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Dian Guest Experience Executive

6/10 Cukup Baik

SATYADEV

Menginap 2 malam pada bulan April 2023
Tanggapan dari Holiday Inn Resort Batam pada tanggal 12 Apr 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Resort Batam. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Dian Guest Experience Executive

10/10 Sangat Bagus

Marek

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 28 Mar 2023
Dear Valued Guest,Thank you for your star rating, we hope to welcoming you again soon.Regards,Nita

2/10 Sangat Buruk

WAVOO

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Overrated and Overpriced Hotel
An IHG hotel- is an overrating for this hotel. I have submitted my full comments yesterday- don’t know why I’m getting this survey mail again. Only good thing about this hotel is its staff at all levels are very pleasant with good attitude. But the property needs a major makeover and refurbishment to retain its IHG standards. I booked this hotel just for its name but flopped miserably.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Holiday Inn Resort batam pada tanggal 28 Mar 2023
Dear Guest, Thank you for staying with us and sharing valuable feedback pertaining your recent stay at Holiday Inn Resort Batam.Glad to know you experienced our friendly and helpful staffs. We do noted on your constructive feedback and please be assured that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Nita

8/10 Bagus

Benny

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
When we checked in I was told that I didn’t have breakfast which I did and ended paying an extra 6000000 rupiah for it. Also I requested for a queen sized bed and got twin beds. I tried to change but was turned away.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Holiday Inn Resort Batam pada tanggal 28 Jan 2023
Dear Valued Guest, Thank you for taking the time to share with us your recent stay experience at Holiday Inn Resort Batam!Please apologize for the inconveniences caused, the breakfast charges has been offset to your other expenses upon checked out. I do sincerely apologize and we have taken note on your feedback and have passed this on to our related department for further review and future improvements.We look forward in welcoming you back to our warm hospitality in the near futureRegards,Front Office Manager

8/10 Bagus

Qingfeng

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet
Tanggapan dari Holiday Inn Resort Batam pada tanggal 11 Jan 2023
Dear Valued Guest,Thank you for your star rating, we hope to welcoming you again soon.Regards,Holiday Inn Resort Batam

10/10 Sangat Bagus

Ryo

Menginap 2 malam pada bulan Desember 2022

10/10 Sangat Bagus

Albert

Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Holiday Inn Resort Batam pada tanggal 1 Jan 2023
Dear Valued Guest, Thank you for the stars rating. We are glad to hear that you have had a memorable stay with us. We hope to welcome you again soon for another fantastic stay.Regards,DewiFront Office Manager

8/10 Bagus

Cheow

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Christmas at Holiday In
This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.
Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Holiday Inn Resort Batam pada tanggal 1 Jan 2023
Dear Valued Guest, Thank you very much for taking time to review us. Your feedback is very appreciative and important to us. We do apologize for the inconveniences caused during your stay. We regret to hear your experience with the room cleanliness and also about the breakfast situation. Last but not least, it was not our intention to have our guests experienced such inconveniences. We hope to have you again for a great experience and to be able to deliver a great experience to you.Warm regards,DewiFront Office Manager

10/10 Sangat Bagus

Gim Hong

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall Good But toilet bowl problems
Booked 2 rooms and only 1 nite stay. Ferry now more expensive thus staying one nite is actually not worth. The staff is very friendly and helpful. The room toilet system one cannot flush out properly the other toilet made a noise after flushed.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Holiday Inn Resort Batam pada tanggal 22 Des 2022
Dear Valued Guest, Thank you for your stars rating.Glad to hear you enjoyed your stay with us recently, we do take note on your feedback about the toilet system rest assured will share to our team for improvement, Again, thank you for your constructive feedback, hope to see you again very soon.Regards,Holiday Inn Resort Batam

10/10 Sangat Bagus

Kevin

Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Holiday Inn Resort Batam pada tanggal 22 Des 2022
Dear Valued Guest, Thank you for your stars rating.Glad to hear you enjoyed your stay with us recently, hope to see you again very soon.Regards,Holiday Inn Resort Batam

8/10 Bagus

KUANXIN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are very friendly
Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Holiday Inn Resort Batam pada tanggal 22 Des 2022
Dear Valued Guest, Thank you for taking time to review our hotel. Glad to hear you experienced our friendly staff, hope to see you again very soon.Regards,Holiday Inn Resort Batam

8/10 Bagus

KHAN

Menginap 2 malam pada bulan September 2022
Tanggapan dari Holiday Inn Resort batam pada tanggal 4 Jan 2023
Dear Valued Guest, Thank you for taking time to review our hotel. Glad to hear you experienced our friendly staff, hope to see you again very soon.Regards,Holiday Inn Resort Batam

8/10 Bagus

Mary

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pool was fun and kids enjoyed the water slide! It was a bit far from the shopping malls but the hotel shuttle was nice.
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Holiday Inn Resort Batam pada tanggal 6 Sep 2022
Dear Guest, Thank you for staying with us and sharing valuable feedback pertaining your recent stay at Holiday Inn Resort Batam. Delighted to know you enjoyed with our facility specially the pool and kids enjoyed with the water slide comfortable. We really appreciate your kind words. Looking forward to see you again at the resort very soon. Sincerely, Jerry GOHGeneral Manager

4/10 Buruk

Sandar

Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Holiday Inn Resort Batam pada tanggal 23 Des 2021
Dear Valued Guest, Thank you for your score, we are glad you enjoyed your stay with us recently. Have a good day ahead

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great, but won't return for festive seasons.
Had a great experience with the seamless ferry terminal pickup and check in. The hotel staff are all super friendly and helpful. The only downside was we booked over the CNY weekend and the hotel and all the surrounding hotels had fireworks going off from 9pm-12am. Three hours of sporadic fireworks for both of the nights we stayed was not pleasant and definitely not what you want on a holiday. Seeing that it is also a family friendly hotel, I would think they would be more sensitive to children and early bedtimes. If the hotels could all just team up and have ONE display together it would be great. Great for a short getaway but definitely won't book a stay again during the festive season.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Holiday Inn Resort Batam pada tanggal 31 Jan 2020
Dear Guest, Thank you for staying with us and sharing valuable feedback pertaining your recent stay at Holiday Inn Resort Batam. Glad to hear you enjoyed the seamless ferry terminal pick up and check in. However, we would like to apologize to you for any shorfall you faced during festive seasons period. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Jerry GOH General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and comfortable. Staff were friendly and welcoming. Since it was peak period, the hotel set up an alternative service area for breakfast on Level 3 so as to manage the crowd. Housekeeping staff were honest and returned my wife's brooch when she dropped it. We also enjoyed the fireworks display over the CNY holidays. Overall, we really enjoyed ourselves and hope to be back soon! :)
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Holiday Inn Resort Batam pada tanggal 31 Jan 2020
Dear Guest, Thank you for staying with us and sharing valuable feedback pertaining your recent stay at Holiday Inn Resort Batam. Delighted to know you experienced our clean and comfortable room and also experienced our friendly and helpful staffs. We really appreciate your kind words. Looking forward to see you again at the resort very soon. Sincerely, Jerry GOH General Manager

8/10 Bagus

Indra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast spread needs more assorted local varieties
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Holiday Inn Resort Batam pada tanggal 31 Jan 2020
Dear Guest, Thank you for staying with us and sharing valuable feedback pertaining your recent stay at Holiday Inn Resort Batam. We appreciate your constructive feedback in regards breakfast spreads varieties. Please be assured that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Jerry GOH General Manager

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Friendly and helpful staffs. Place a bit rundown. Very weak shower water pressure.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Holiday Inn Resort Batam pada tanggal 31 Jan 2020
Dear Guest, Thank you for staying with us and sharing valuable feedback pertaining your recent stay at Holiday Inn Resort Batam. Glad to know you experienced our friendly and helpful staffs. We do noted on your constructive feedback about shower water pressure. Please be assured that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Jerry GOH General Manager

10/10 Sangat Bagus

wee yin

Menginap 2 malam pada bulan Januari 2020

10/10 Sangat Bagus

Gopi, Singapore

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
nice hotel..................:::::::::;;:::::::::::::
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Holiday Inn Resort Batam pada tanggal 24 Jan 2020
Dear Guest, Thank you for staying with us and sharing valuable feedback pertaining your recent stay at Holiday Inn Resort Batam. Please be assured that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Jerry GOH General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Everything is great. Kids loved the pool and kids' club! The only thing is its a little further away from Batam city.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Holiday Inn Resort Batam pada tanggal 24 Jan 2020
Dear Guest, Thank you for staying with us and sharing valuable feedback pertaining your recent stay at Holiday Inn Resort Batam. Please be assured that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Jerry GOH General Manager